LaFontaine Automotive Group · 2 days ago
Automotive Business Development Representative - Troy, Michigan, United States
Troy, MI
Full-time
Onsite
Entry Level
1+ years expLaFontaine Automotive Group is a nationally-recognized company committed to family values and community involvement. They are seeking an Automotive Business Development Representative to manage customer leads and drive customers to their brand locations, providing excellent customer service and support throughout the sales process.
AutomotiveRetail
Responsibilities
You will be responsible for receiving and responding to web based electronic inquiries (leads), working with our existing customer data base, incoming sales phone calls that result from prospects and customers visiting the dealership website, associated web sites and other lead sources
The Internet Sales/Business Development Representative will be evaluated based on performance standards that measure how many leads were converted to showroom visits and how many of those showroom visits resulted in a sale
You will utilize and/or learn both traditional and Internet-specific automotive sales processes
Execute customer communications via email, telephone, and text, in line with standards and processes
Set dealership appointments, achieve lead-to-Dealership conversion and sell products based on department standards
Enter all prospect communications, notes, records, and customer appointment data into the CRM
Maintain tracking boards showing Internet sales updated each day of the month
Prepare reports showing appointments scheduled, customer appointments kept, and customer sales based on leads received
Attend regular sales meetings for both the dealership and the eSales department
Qualification
Required
Must be able to build rapport with customers
Must work well in a team atmosphere
Excellent verbal, written and communication skills
High degree of integrity and professionalism
Strong work ethic demonstrated enthusiasm and an entrepreneurial spirit
Ability to organize, prioritize and multi-task efficiently
Ability to manage time effectively, work independently and be self-motivated
High school diploma or GED certificate preferred
One to three years related experience and/or training
Or equivalent combination of education and experience
Two years of experience in customer service (No Automotive Necessary)
Proficiency with MS Office applications including Word, Excel, and Internet Explorer
Benefits
Employee Referral Program
Employee Discounts on Sales and Service
Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
401(k) and Employer Match
Holiday Savings Program with Employer Match
Paid Time Off
Holiday Pay
Company
LaFontaine Automotive Group
LaFontaine Automotive Group is an automotive dealership that sells cars and accessories.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Marissa Hunt
Chief Financial Officer
Recent News
2025-11-10
PR Newswire
2025-07-01
Company data provided by crunchbase