Circle of Life · 4 days ago
Administrative Assistant - Patient Support Services
Circle of Life Hospice is dedicated to providing compassionate care, and they are seeking an Administrative Assistant for their Patient Support Services department. The role involves providing administrative and clerical support, maintaining databases, coordinating events, and assisting with bereavement services.
ConsultingHealth CareHospitalWellness
Responsibilities
Takes primary responsibility for the creation and distribution of all printed communications related to PSS departments
Assists with the coordination and execution of annual memorial and other program events
Maintains and updates bereavement and other PSS databases
Creates the Bereavement Tracking Forms prior to each IDT meeting and enters notes into the electronic health records
Works closely with grief counselors, chaplains, interns, and volunteers that assist in the program and mentors volunteers as needed
Maintains and updates community bereavement database
Responsible for collecting Military History Checklist from Social Workers and distributing military certificates to patients and families
Organizes and maintains bereavement educational and group meeting material. Orders content for bear bags and organizes children's grief materials
Coordinates and schedules groups and other appointments as requested by the BereavementSpiritual Care Manager
May be assigned special projects by the Chief Clinical Officer or the Executive Medical Director
Provides phone support and cross coverage for receptionists, clinical records assistant, and other administrative assistants as needed
Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public
Represents Circle of Life to the community in a positive manner
Demonstrates flexibility, versatility and a positive attitude in integrating additional duties
Performs other duties as assigned
Qualification
Required
Minimum 2 years of experience in administrative role
Knowledge of a variety of databases and able to teach to their functionality
Able to work collaboratively with other departments and consider their operations when implementing change
Preferred
preferably healthcare related experience
Company
Circle of Life
Circle of Life provides expert, compassionate care for individuals and families facing health challenges or serious illness.