Diamond Accelerator ยท 15 hours ago
Front Desk Coordinator
Prospect, KY
Full-time
Onsite
New Grad, Entry Level
$17/hr - $21/hrDiamond Accelerator is a plastic surgery and medical aesthetics practice seeking a polished and professional Front Desk Coordinator. The role involves serving as the first point of contact for patients, managing scheduling, and supporting day-to-day front office operations to deliver an exceptional patient experience.
Marketing & Advertising
Responsibilities
Greet patients warmly and professionally, in person and by phone
Create a welcoming, elevated experience aligned with a luxury medical brand
Check patients in and out accurately, collect payments, and review paperwork
Answer phones, manage inquiries, and route calls appropriately
Schedule and confirm appointments for plastic surgery consultations, medical aesthetics, and follow-up visits
Optimize provider schedules to maximize efficiency and minimize gaps
Manage reschedules, cancellations, and waitlists with professionalism and discretion
Educate patients on skincare and retail products recommended by providers
Support retail sales at checkout and assist with promotions or memberships
Maintain product displays and assist with inventory tracking as needed
Maintain accurate patient records in the EMR / scheduling system
Assist with daily opening and closing duties
Communicate effectively with clinical staff to ensure smooth patient flow
Support basic administrative tasks and office organization
Qualification
Required
Professional appearance and demeanor with excellent interpersonal skills
Strong attention to detail and ability to multitask
Proficient with computers, EMR systems, and basic office software
Preferred
Previous experience in a plastic surgery practice, med spa, dermatology office, or aesthetic clinic
Strong scheduling experience in a multi-provider medical environment
Comfort discussing skincare, treatments, and retail products (training provided as needed)
Benefits
Supportive, team-oriented work environment
Opportunity to grow within a plastic surgery and medical aesthetics practice
Training on systems, products, and patient experience standards
Competitive compensation based on experience
Company
Diamond Accelerator
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Founded in 2008
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase