KB Home · 2 days ago
Design Studio Consultant
US-CA-Morgan Hill
Full-time
Onsite
Entry, Mid Level
$43.25/hr - $48.10/hr
1+ years expKB Home is one of America's largest and most trusted homebuilders, and they are seeking a dedicated and enthusiastic Design Studio Consultant. In this role, you will guide homebuyers through the studio selection process, ensuring their satisfaction and helping them design a home they will love.
ConstructionReal Estate
Responsibilities
Build rapport with homebuyers to understand their design and lifestyle preferences
Conduct live video or in-person appointments to review available choices, considering design goals and budget
Share product knowledge and demonstrate offerings to buyers
Provide exceptional customer service to internal and external customers
Schedule and follow up on homebuyer appointments as needed
Accurately enter buyer’s option choices into KB Home’s software platform and complete necessary paperwork via DocuSign
Audit paperwork to ensure accuracy and process change orders promptly
Prepare for buyer appointments by pulling samples and coordinating with mortgage teams
Respond to homebuyers, operations, trade partners and sales teams phone calls, emails, and correspondence in a timely manner
Maintain proficient knowledge of all products offered in the Studio
Attend weekly staff meetings or product training sessions
Ensure the studio environment is maintained in excellent condition and report deficiencies
Assist in tagging product selections when needed
Qualification
Required
High school degree or equivalent required
Previous retail or hospitality experience in a customer service-oriented environment required
Strong computer skills and proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook, Teams). Demonstrated use of technology and virtual capabilities
Ability to connect with people using various communication modes and develop professional relationships
Customer-centric approach, seeking solutions from the customer's perspective
Attention to detail and ability to follow detailed processes and procedures
Strong verbal and written communication skills, with the ability to communicate complex concepts succinctly and persuasively
Ability to work within a team-setting, inclusive of others' ideas, and a willingness to cooperate
Conduct business in a professional and ethical manner with potential buyers, trade partners, and coworkers
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation
Ability to stand or sit for extended periods
Ability to move about work location
Ability to drive/travel as needed
Ability to walk up and down stairs
Ability to observe details at close range and communicate information so others will understand
Ability to transport and move up to 20 lbs and move as needed
Preferred
Associates or Bachelor's degree preferred
Vocational degree or certificate in Interior Design or related field preferred
1 to 4 years of retail experience with a homebuilder or design industry preferred
Passion and knowledge of interior design and space planning
Benefits
Health insurance coverage
An employee wellness program
Life and disability insurance
A retirement savings plan
Paid holidays
Sick time
Vacation
Company
KB Home
KB Home is one of the largest and most recognized homebuilding companies in the United States.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$350M2022-06-07Post Ipo Debt· $350M
1986-08-01IPO
Leadership Team
Rob McGibney
President and Chief Operating Officer
Brian Woram
Executive Vice President and General Counsel
Recent News
2026-01-19
Company data provided by crunchbase