Mindlance · 3 weeks ago
Help Desk Manager - Expert
Delmar, NY
Full-time
Onsite
Mid Level
$30.40/hr - $35.40/hrMindlance is a company seeking a Help Desk Manager to provide Level 1 and Level 2 help desk support. The role involves monitoring requests from agency staff and performing technical maintenance and support services for agency IT and printing equipment.
Human Resources
Responsibilities
Monitoring and responding to requests from agency staff via telephone, email and NYS ITSM system
Monitoring and updating the agency's inventory management application
Monitoring and performing Printer maintenance, consumable replacements
Imaging and preparing computers for staff for onboardings and replacements
Qualification
Required
Provide Level 1 and Level 2 help desk support to agency staff
Perform technical maintenance and support services for agency IT and printing equipment
Monitor and respond to requests from agency staff via telephone, email and NYS ITSM system
Monitor and update the agency's inventory management application
Monitor and perform Printer maintenance, consumable replacements
Image and prepare computers for staff for onboardings and replacements
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
Founded in 1999
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
2025-11-19
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2025-05-17
2025-04-14
Company data provided by crunchbase