State Farm Agent · 21 hours ago
Future Opening: Customer Service Representative - State Farm Agent Team Member
San Antonio, TX
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $60K/yrState Farm Agent is seeking a Customer Care Team Member to provide exceptional client experiences that support the growth of their insurance agency. The role involves resolving customer inquiries, coordinating with team members, and anticipating community needs.
Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance
Responsibilities
Establish customer relationships and follow up with customers as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business
Qualification
Required
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Benefits
Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Retirement Plan with 3% match
Company
State Farm Agent
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Founded in 1922
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
Recent News
2026-01-17
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