Universal Language Service, Inc. · 15 hours ago
Business Development Representative
Universal Language Service, Inc. is a trusted leader in providing high-quality interpreting, translation, and language access solutions. The Business Development Representative (BDR) plays a critical role in generating new business opportunities by researching target industries, performing outbound outreach, and qualifying leads for the sales team.
EducationInformation TechnologyInternetService IndustryTranslation Service
Responsibilities
Conduct outbound prospecting via phone, email, social outreach, and other channels to generate new leads
Research organizations withing the language services industry ecosystem, including healthcare systems, clinics, government agencies, educational institutions, law firms, and corporate clients
Qualify inbound and outbound leads based on defined criteria and route qualified opportunities to Sales Representatives
Maintain accurate and detailed records of all outreach activities, communications, and opportunities in the company CRM system
Set introductory meetings or discovery calls between prospects and the appropriate sales team member
Collaborate closely with the VP of Sales/Sales Operations Manager to align outreach efforts with company goals, campaigns, and target markets
Stay informed about Universal Language Service’s offerings, pricing models, and value propositions to effectively communicate benefits to prospects
Track daily, weekly, and monthly activity metrics to ensure goals are being met
Support marketing and sales initiatives, such as event outreach, email campaigns, and industry research projects
Perform additional duties assigned to support the overall sales process
Qualification
Required
0-2 years of experience in sales, business development, lead generation, or a related field
Strong communication skills, both written and verbal
Comfort working in virtual and phone-driven communication environments
Familiarity with CRM software (Salesforce, or similar)
Strong organizational skills with excellent attention to detail
Ability to work independently, manage multiple priorities, and meet deadlines
Proficiency in Microsoft Office Suite
Ability to learn quickly and apply new concepts in a fast-moving environment
Preferred
Experience in or familiarity with the language services industry, healthcare services, government contracting, or professional service environments
Bachelor's degree in business, sales, marketing, communications, or a related field
Demonstrated ability to understand business needs and identify opportunities for value
High level of professionalism, integrity, and follow-through
Team-oriented mindset with a strong desire to contribute to organizational growth
Company
Universal Language Service, Inc.
Universal Language Service is the premier Interpreter and Translator referral service agency offering experienced certified professionals for Over-the-Phone, Video Remote, On-Site Interpretation, Document and Multimedia Translation in over 200 Languages including Sign, Tactile and Captioning.