Field Service Technician (Remote - Portland, ME) jobs in United States
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Pitney Bowes · 8 hours ago

Field Service Technician (Remote - Portland, ME)

Pitney Bowes is a leader in mailing and shipping solutions, and they are seeking a Field Service Technician to enhance client experiences and maintain essential operations. The role involves technical expertise, customer service, and independent problem-solving to support mailing and shipping technologies.

AnalyticsCRMDocument ManagementE-CommerceFinancial ServicesHardwareInformation TechnologyPredictive AnalyticsShippingSoftware
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Hiring Manager
Roshaunda Green, MBA, CDSP, Phenom Certified Recruiter 🚀
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Responsibilities

Delivering exceptional customer service that drives client satisfaction, retention, and trust
Diagnoses, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks
Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use
Manage a multi‑zip‑code territory within 4 hours of Billings, MT, with up to 80% driving time
Use hand tools and small power tools to perform repairs, maintenance, and installations
Maintain a safe, clean, and professional work environment always

Qualification

Customer serviceTroubleshootingMechanical repairElectrical componentsWindowsBasic networkingAutomated equipmentElectro-mechanical equipmentDriving skillsSafety awarenessProblem-solving

Required

Must be legally authorized to work in the US
Must have a valid driver's license, clean driving record, and reliable transportation
Can lift 55+ lbs. and bend, squat, stoop, or stand for extended periods
Enjoy working with and repairing mechanical or electrical components
Are comfortable with significant driving time and working independently in the field
Are motivated by the opportunity to earn additional income through service and parts sales

Preferred

Are familiar with Windows, PCs, and basic networking
Have experience with automated or electro‑mechanical equipment

Benefits

10% incentive on any service or parts sales you present to clients

Company

Pitney Bowes

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Pitney Bowes is a global technology company that powers physical and digital transactions that drive commerce.

Funding

Current Stage
Public Company
Total Funding
$200M
2025-08-05Post Ipo Debt· $200M
2013-10-04Debt Financing
1978-01-13IPO

Leadership Team

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Marc Lautenbach
President & CEO
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Steven Green
VP Finance & CAO
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Company data provided by crunchbase