Sports Streaming Customer Support - Onsite - Las Vegas. jobs in United States
cer-icon
Apply on Employer Site
company-logo

TP · 12 hours ago

Sports Streaming Customer Support - Onsite - Las Vegas.

TP is a global, digital business services company that delivers advanced, digitally powered business services. They are seeking a Sports Streaming Customer Support Representative to field customer inquiries and provide innovative solutions to various questions and issues.

CRMCustomer ServiceOutsourcingTechnical Support
check
Growth Opportunities

Responsibilities

Connect with customers via phone/email to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Technical Support as needed
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required

Qualification

Customer service experienceWindows-based systemsTyping speedSolution-orientedCollaborationCommunicationOrganizational skillsEmotional intelligenceCritical thinking

Required

High School Diploma or equivalent
Minimum of 6 months of customer service experience
Must be 18 years of age or older
Ability to type at least 25 words per minute
Comfortable with desktop computer systems and have general knowledge of Windows-based systems

Preferred

Customer service and/or sales experience preferred
College degree preferred but not required

Benefits

Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs

Company

TP is a global digital business services company.

Funding

Current Stage
Public Company
Total Funding
$2.03B
2025-01-15Post Ipo Debt· $514.85M
2023-11-16Post Ipo Debt· $1.52B
2007-01-18IPO

Leadership Team

leader-logo
Daniel Julien
Chairman and CEO
linkedin
leader-logo
Miranda Collard
Chief Executive Officer- Americas | ExCom | Founder & Chair of TP Women | Board Member |
linkedin
Company data provided by crunchbase