Ampcus Inc · 3 weeks ago
Services Specialist
Irmo, SC
Full-time
Onsite
New Grad, Entry LevelAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. They are in search of a highly motivated candidate to join their talented Team as a Services Specialist. The role involves engaging with customers, responding to inquiries related to vehicle titling and registration processes, and maintaining workflow standards.
Data ManagementInformation Technology
Responsibilities
Reply to email messages, faxes and service tickets
Engage customers and determine how to assist them
Answer and effectively respond to inbound phone calls via call center applications
Respond to inquiries on vehicle titling and registration processes for various dealers, state motor vehicle agencies, customers and clients
Make outbound calls to dealers and state motor vehicle agencies (DMVs) to obtain vehicle title status
Process applications for duplicate vehicle titles, payments or changes to vehicle titles
Use company proprietary software for research, data entry, and account follow-up activity
Follow instructions and maintain workflow standards
Attain production and quality goals
Adhere to all company policies and procedures
Handle documents in a timely and efficient manner while maintaining consistent flow from one department to the next
Sort and imaging Lender packets in vault/secure room
Retrieve perfect documents from a secured vault repository
Sign off on State documents
Follows established procedures and compliance requirements
Perform other duties as necessary
Ability to work a flexible schedule as needed, including occasional mandatory overtime
Attention to Detail; good organizational skills; adaptability; demonstrate consistent accuracy and thoroughness; efficient and timely completion of work
Qualification
Required
Reply to email messages, faxes and service tickets
Engage customers and determine how to assist them
Answer and effectively respond to inbound phone calls via call center applications
Respond to inquiries on vehicle titling and registration processes for various dealers, state motor vehicle agencies, customers and clients
Make outbound calls to dealers and state motor vehicle agencies (DMVs) to obtain vehicle title status
Process applications for duplicate vehicle titles, payments or changes to vehicle titles
Use company proprietary software for research, data entry, and account follow-up activity
Follow instructions and maintain workflow standards
Attain production and quality goals
Adhere to all company policies and procedures
Handle documents in a timely and efficient manner while maintaining consistent flow from one department to the next
Sort and imaging Lender packets in vault/secure room
Retrieve perfect documents from a secured vault repository
Sign off on State documents
Follows established procedures and compliance requirements
Perform other duties as necessary
Ability to work a flexible schedule as needed, including occasional mandatory overtime
Attention to Detail; good organizational skills; adaptability; demonstrate consistent accuracy and thoroughness; efficient and timely completion of work
Company
Ampcus Inc
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management.
Founded in 2004
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Raj Narayan
Sr. Vice President, Strategic Sales
Recent News
2025-08-18
2025-07-31
Seattle TechFlash
2025-07-15
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