Worldwide Express · 10 hours ago
Inside Account Manager
Minneapolis, MN
Full-time
Onsite
New Grad, Entry Level
0+ years expWorldwide Express is focused on providing exceptional account management solutions to small-to-medium sized businesses. The Inside Account Manager will maintain existing accounts, ensure customer loyalty, and optimize growth through effective communication and problem-solving.
Freight ServiceLogisticsShippingSupply Chain ManagementTransportation
Responsibilities
Identify and qualify C & D customers through proactive calls (script included)
Retain and grow C & D customers through Account Reviews (script included)
Penetrating all levels of an account
Optimizing customer growth through additional business
Solution solving to maintaining customer loyalty, margin management
Maintaining customers daily volume etc
Transferring check paying customers to ACH (script included)
Transferring paper invoice to e-Bill (script included)
Perform necessary follow-up via phone and/or email to ensure opportunities have been successfully identified
Engage with multiple contacts inside account and collect contact information (First/Last name, position, champion/adversarial, other notes)
Qualification
Required
At least six months of practical experience
Bachelor's degree, ideally in communications, business, marketing and / or management
Lead multiple concurrent projects and program initiatives from proposal through implementation and client acceptance
Comfortable in a fast paced, results oriented environment
Exceptional written, verbal and non-verbal communication skills
Strong customer-facing, presentation and negotiation skills
Desire to succeed in the Business World
Outstanding collaboration and communication skills at multiple levels
Company
Worldwide Express
Worldwide Express is a global logistics company based in Dallas that has handled millions of package and freight shipments for more than
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Madine
CEO
Recent News
2025-10-09
Company data provided by crunchbase