VivoAquatics · 9 hours ago
Product Assembly & Returns Specialist
Las Vegas,NV,US
Full-time
Onsite
New Grad, Entry Level
$18/hr - $22/hrVivoAquatics is a company specializing in IoT devices and chemical control systems, and they are seeking a Product Assembly & Returns Specialist. This role involves assembling products prior to shipment, processing returned equipment, and ensuring the quality and functionality of the products shipped to clients.
AnalyticsManagement Information SystemsSaaSWater
Responsibilities
Assemble, test, and ship out all IoT devices and chemical controller systems based on work instructions and product specifications
Ensure proper labeling, cabling, packaging, and documentation is included with each shipment
Conduct basic function checks or QA before products are shipped to clients
Receive and inspect returned equipment, logging return details and condition
Conduct comprehensive analysis to detect and report product malfunctions, including testing various scenarios or simulating user experiences
Collaborate with team members by sharing feature requests and suggesting effective workarounds for common to advanced issues
Assist in diagnosing basic issues with returned items and preparing them for return, refurbishment, or disposal
Repackage and return working equipment to inventory or prepare it for re-shipment
Keep work areas in warehouse and lab clean and organized; maintain an inventory of tools, parts, and consumables
Follow safety guidelines and warehouse protocols during all operations
Support general warehouse duties as needed (e.g., shipping preparation, organizing inventory, labeling)
Additional tasks as assigned by management
Qualification
Required
Basic mechanical aptitude and familiarity with tools like screwdrivers, pliers, and label printers
Ability to follow written instructions, stay organized, and complete tasks with accuracy and consistency
Basic knowledge of CRM systems and their functionality
Proficient in utilizing computer systems and adept at navigating various software programs efficiently
Exceptional communication skills, both written and verbal, to effectively interact with clients, team members, vendors
Strong problem-solving abilities, with a demonstrated capacity to exhibit patience when addressing challenging cases
Strong organizational abilities, enabling effective time management and successful multitasking
Detail-oriented approach with a commitment to maintaining accurate records and documentation
Demonstrated adaptability and the ability to thrive in a dynamic and fast-paced work environment, responding adeptly to changing priorities and customer needs
Collaborative mindset to contribute to cross-functional teams and achieve common goals
Highly self-motivated and passionately driven to achieve professional success
Ability to move, lift, carry, and push objects weighing up to 50 lbs on an occasional basis
Willingness and availability to work on weekends and holidays if needed
Must obtain CPO license within first 90 days in position
Experience using computer software programs required
Experience using CRM systems required
Must be able to effectively communicate in English
Preferred
Prior experience in assembly, warehouse, or electronics handling
Pool industry experience a plus, especially in equipment troubleshooting and diagnosis, replacement, etc
Experience with GSuite and/or MS Office preferred
Experience with HubSpot and NetSuite is preferred but not required
Ability to communicate in a second language a plus!
Company
VivoAquatics
VivoAquatics provides water management and analytics through a SaaS application and related services.
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$10MKey Investors
Level Equity Management
2023-01-25Series Unknown· $2M
2019-01-10Series Unknown· $8M
Leadership Team
Willan Johnson
CEO
Recent News
SEC
2023-01-26
2022-04-19
Company data provided by crunchbase