Cleveland Clinic · 2 days ago
Telecom Engineer II
Cleveland, OH
Full-time
Hybrid
Senior Level, Lead/Staff
$84K/yr - $128K/yr
10+ years expCleveland Clinic is one of the most respected healthcare organizations in the world, seeking a Telecommunications Engineer II. In this role, you will provide engineering of enterprise-wide telecommunication systems, ensuring performance and reliability while serving as an escalation point for complex technical problems.
Health CareHospitalMedicalNon Profit
Responsibilities
Provide evaluation, engineering, standards compliance, provisioning, install planning, and implementation of projects (e.g. new site, build-out activities as well as system upgrades) and/or operational practices
Interprets business needs and matches them to appropriate telecom equipment and/or applications while providing effective and economical solutions to telecom business requirements (as constrained by governing budgets)
Provide project budgeting estimates to include scope of work and contract reviews and recommendations
Communicate production requirements for on-going maintenance and support
Provide design requirements and configuration of new and/or upgraded telecommunications hardware and software
Coordinate the installation of hardware, Operating System, applications software, and peripherals as required
Develop and communicates technical environmental requirements related to physical space, system security, power, HVAC, etc
Participate in project and change control meetings concerning the physical placement and installation of telecommunication solutions
Use a standard Project Book to document all related activities
Provide for the design, planning and scheduling of integrating additional hardware, OS upgrades, or other enhancements into production systems as required to sustain a supportable product
Provide project implementation schedules and monitors activities and escalates issues within the vendor support channel and/or senior management as necessary
Create documentation as needed in the support of production turn over needs, on going maintenance, and usage of voice service equipment
Qualification
Required
Bachelor's Degree in Computer Information Services and/or Telecommunications, or a minimum 10 years equivalent experience
Minimum of 10 years related experience in information systems environment to include at least 5 years of extensive hands-on support of a large multi-service environment is required
Experience with large scale VoIP enabled PBX products that support over 1000 stations. Examples include Cisco, Avaya, or NEC PBXs
For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date
Preferred
10+ years Telecom experience in a large, complex 24x7 environment
Proficiency with Avaya Call Manager, System Manager and Session Manager
Proficiency with Esna Officelinx/Avaya IX Messaging
Proficiency collecting and analyzing complex SIP traces
Proven ability to manage upgrades of large Avaya CM systems in a hospital environment
Proficiency with Windows Server OS
Proficiency with Linux
Familiarity with VMware
Proficiency with Avaya CS1000 is preferable
Exposure to Cisco UCM is preferable
Benefits
Healthcare
Dental and vision benefits
Retirement savings account contributions
Company
Cleveland Clinic
Cleveland Clinic is a non-profit medical center that combines clinical and hospital care with research and education. It is a sub-organization of Ashtabula Regional Medical Center.
10001+ employees
H1B Sponsorship
Cleveland Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (89)
2024 (78)
2023 (100)
2022 (60)
2021 (71)
2020 (46)
Funding
Current Stage
Late StageTotal Funding
$362.54MKey Investors
National Institutes of HealthNational Cancer InstituteAgency for Healthcare Research and Quality
2023-02-21Grant· $3.14M
2022-09-22Grant· $7.9M
2022-06-30Grant· $14.2M
Leadership Team
Delos Cosgrove
CEO & President
Tomislav Mihaljevic
President & Chief Executive Officer, Cleveland Clinic
Recent News
2026-01-14
2026-01-03
Company data provided by crunchbase