Resource Logistics Inc. ยท 15 hours ago
EMC Storage L3 Support
O Fallon, MO
Full-time
Onsite
Senior Level
$47/hr - $47/hrResource Logistics Inc. is looking for an EMC Storage L3 Support professional to join their team. The role involves providing advanced support for EMC storage systems, managing technical issues, and ensuring effective communication during crises.
Information TechnologySoftware
Responsibilities
Storage Admin L3 knowledge
Strong Knowledge and experience in EMC (Isilon), Client Nimble Storage, and Brocade SAN Switch
Must be ready to work 24/7
Handle first point escalation for all technical and process issues as a Senior Administrator
Provide technical subject matter expertise as needed
Ensure proper communication and quick resolution as a crisis manager
Plan and schedule changes, coordinating with different stakeholders
Perform RCA for major incidents related to their tower
Follow quality/security processes defined for the engagement
Perform trend analysis, identify top incidents, and work with respective teams/individuals to minimize them
Handle hardware troubleshooting and vendor coordination
Prepare weekly and monthly status reports
Participate in business meetings with various stakeholders as needed
Work on service improvement programs
Estimate/review efforts for new projects as needed
Qualification
Required
Storage Admin L3 knowledge
Strong Knowledge and experience in EMC (Isilon), Client Nimble Storage, and Brocade SAN Switch
Must be ready to work 24/7
Handle first point escalation for all technical and process issues as a Senior Administrator
Provide technical subject matter expertise as needed
Ensure proper communication and quick resolution as a crisis manager
Plan and schedule changes, coordinating with different stakeholders
Perform RCA for major incidents related to their tower
Follow quality/security processes defined for the engagement
Perform trend analysis, identify top incidents, and work with respective teams/individuals to minimize them
Handle hardware troubleshooting and vendor coordination
Prepare weekly and monthly status reports
Participate in business meetings with various stakeholders as needed
Work on service improvement programs
Estimate/review efforts for new projects as needed
Mandatory Skills: EMC Product Support
Company
Resource Logistics Inc.
Resource Logistics is an information technology company providing ERP, CRM implementation, software solutions, and staffing services.
Founded in 1997
1001-5000 employees
H1B Sponsorship
Resource Logistics Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (19)
2023 (10)
2022 (29)
2021 (35)
2020 (39)
Funding
Current Stage
Late StageCompany data provided by crunchbase