AUTOPAY · 14 hours ago
Titles Production Manager
Denver, CO
Full-time
Onsite
Mid, Senior Level
$72K/yr - $80K/yrAUTOPAY is part of The Savings Group, which is a diversified consumer marketplace for automotive finance and protection plans. The Titles Production Manager is responsible for leading the Titles Production team, ensuring that title transactions are processed accurately and efficiently while maintaining compliance with applicable requirements.
FinanceFinancial ServicesMarketplace
Responsibilities
Oversee File QA I Agents responsible for preparation and quality review of all Autopay title transactions
Ensure team adherence to established performance standards, quality expectations, and turnaround time requirements
Monitor daily workflow, capacity, and operational readiness to ensure consistent execution
Proactively identify risks, bottlenecks, or quality trends and take corrective action before issues escalate
Conduct regular 1:1 meetings, performance evaluations, coaching sessions, and corrective actions as needed
Develop, document, and manage Performance Improvement Plans (PIPs) when required, ensuring progress is consistently tracked
Lead by example with professionalism, accountability, and integrity
Foster a culture of high standards, collaboration, and continuous improvement
Maintain strong team morale through clear expectations, calm leadership, and transparent communication
Effectively manage and resolve escalated cases, ensuring timely, accurate, and compliant solutions
Serve as a decision-maker in complex or ambiguous situations involving title transactions
Partner with cross-functional teams to resolve issues impacting downstream processing or customer experience
Act as a titles subject matter expert and resource for all departments on titles procedures and requirements
Maintain up-to-date knowledge of state, county, and jurisdictional statutes and changes impacting title transactions
Ensure procedural updates are communicated clearly and implemented consistently within the team
Remain proactive and informed, with a strong 'finger on the pulse' of regulatory and operational changes
Qualification
Required
Titles experience is required (multi-state experience strongly preferred)
Prior leadership or people-management experience is strongly preferred
Proven ability to lead teams in a high-volume, compliance-driven environment
Strong understanding of quality assurance, audit processes, and performance management
Demonstrated ability to operate effectively in ambiguous or rapidly changing environments
Strong leadership presence with a calm, composed approach
High emotional intelligence and sound judgment
Proactive, solutions-oriented mindset (not reactive)
Ability to balance quality, efficiency, and people leadership
Clear communicator with strong documentation discipline
Accountability-driven and results-focused
Build and sustain a high-performing, high-standard team
Lead with empathy, fairness, and consistency
Maintain composure during difficult conversations or escalations
Hold the team accountable while supporting growth and development
Uphold operational excellence and compliance without compromise
Benefits
Paid time off and paid holidays
401K Savings Plan
Four health insurance plan options
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Dental and Vision insurance
Long- and Short-Term Disability and Life insurance
Access to building fitness center
Free parking or covered parking options and transportation assistance
Casual professional work environment
Beautiful office located in the Denver Tech Center with mountain and skyline views
Company
AUTOPAY
AUTOPAY is a lender marketplace specializing in auto refinance and new purchase finance.
Founded in 2007
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$6.53MKey Investors
FM Capital
2021-07-19Acquired
2017-02-08Series A
2015-07-06Seed· $0.19M
Leadership Team
Seth Meyer
Co-Founder and Co-CEO
David Hornick
Chief Technology Officer
Recent News
2025-12-12
BiometricUpdate.com
2025-06-06
2025-06-05
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