Representative, Customer Service I jobs in United States
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McLane Company, Inc. · 8 hours ago

Representative, Customer Service I

positionRocky Mount, NC
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

McLane Company, Inc. is seeking a Customer Service Representative I to join their team. The role involves maintaining customer files, responding to inquiries, and managing customer requests for assistance and information.

Transportation/Trucking/Railroad
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H1B Sponsor Likelynote

Responsibilities

Maintain customer files to ensure up to date information
Research and respond to customer inquiries
Manage customer requests for assistance, information, and issue resolution
Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met
Maintain regular communication with decision makers within customer organizations
Train customers on various business issues and applications to maximize value
Respond to various customer requests and needs
Answer inquiries by phone, email, and internet response
Perform other duties as needed or assigned by supervisor

Qualification

Customer service experienceVerbal communicationWritten communicationMicrosoft OfficeTyping 45 wpm10-key by touchPlanning skillsLearn quicklyTask prioritizationOrganization skills

Required

High School Diploma or GED
Up to 2 years of experience in a customer service role
Ability to type 45 wpm and perform 10-key by touch
Strong verbal and written communication skills, and organization and planning skills
Knowledge and experience with Microsoft office applications
Ability to prioritize pending tasks in a logical manner
Ability to learn quickly and retain information
This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely

Company

McLane Company, Inc.

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McLane Company, Inc.
dateFounded in 1894
location
Temple, Texas, US
people-size10001+ employees
web-link
http://www.mclaneco.com

H1B Sponsorship

McLane Company, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (9)
2023 (8)
2022 (8)
2021 (2)
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Chad R.
Senior Vice President and CFO
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David Leach
Senior Vice President, Chief Operating Officer
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Recent News

LinkedIn
Shannon Heitzman on LinkedIn: Careers at McLane Company
2024-04-07
Business Wire
McLane Launches Emerging Brands Program for Retail Customers
2024-04-07
PR Newswire
McLane Announces Proprietary Pizza Brand, Expands McLane Fresh Team
2024-02-19
Company data provided by crunchbase