Waste Pro USA · 7 hours ago
Billing Supervisor and Enterprise Resource Planning(ERP) Manager - Waste Industry
Longwood, FL
Full-time
Onsite
Senior LevelWaste Pro USA is seeking an experienced AMCS Tower Manager and Revenue Billing Supervisor with specialized expertise in AMCS Tower ERP and PC Scale software. This leadership role involves managing a team to ensure accurate invoicing and operational efficiency across waste management operations.
Information Technology
Responsibilities
Directly supervise and manage a team of regional Tower Administrators and Billing Analysts
Provide guidance, training, performance evaluations, workload distribution, and professional development to ensure consistent system usage, billing accuracy, and team performance across regions
Administer, configure, and maintain the AMCS Tower system, including modules for enterprise management, order-to-cash processes, contract management, and operational workflows specific to waste and recycling
Oversee regional administrators in day-to-day system maintenance and troubleshooting
Manage PC Scale ticketing and weighing software for accurate inbound/outbound transactions at scale houses, transfer stations, landfills, and recycling facilities
Ensure seamless integration with Tower and guide regional teams on best practices
Review and validate customer invoices generated from scale data, contracts, and service agreements
Lead the team in identifying billing discrepancies, adjustments, and revenue leakage; perform and oversee root-cause analysis on invoicing errors or under/over-billing
Generate and analyze revenue reports, KPIs (e.g., revenue per ton, margin analysis, customer profitability), and billing trends using AMCS tools and supplementary reporting (e.g., Excel, BI tools)
Consolidate regional insights and provide actionable recommendations to senior management for pricing strategies and process improvements
Troubleshoot escalated system issues, coordinate with AMCS support for upgrades or patches, and develop training programs for regional staff on Tower and PC Scale functionality
Ensure billing practices comply with industry regulations, contract terms, and environmental standards across regions
Drive standardization and recommend enhancements to optimize or migrate legacy systems toward modern AMCS Platform features
Manage and oversee acquisitions and new facility startups, ensuring proper setup and configuration in the respective applications (AMCS Tower, legacy PCScale systems, and future software such as Navusoft)
Coordinate with cross-functional teams (e.g., IT, operations, finance, and implementation teams) to migrate data, configure site-specific settings, integrate hardware, establish user roles, and validate system functionality for seamless go-live and ongoing operations
Partner with operations, finance, sales, and IT teams including SAP to align system configurations and regional practices with enterprise business needs, such as route optimization, customer pricing, and material tracking
Qualification
Required
Experience with AMCS Tower ERP and PC Scale software
Hands-on system administration of legacy AMCS products
Supervisory experience managing teams
In-depth revenue and billing analysis skills
Ability to ensure accurate invoicing and operational efficiency
Experience in team leadership and management
Knowledge of enterprise management and order-to-cash processes
Experience with contract management and operational workflows specific to waste and recycling
Ability to manage PC Scale ticketing and weighing software
Experience in revenue and billing analysis
Ability to generate and analyze revenue reports and KPIs
Experience in troubleshooting system issues
Ability to develop training programs for staff
Knowledge of compliance with industry regulations and standards
Experience in managing acquisitions and new facility startups
Ability to coordinate with cross-functional teams
Experience in cross-functional collaboration with operations, finance, sales, and IT teams
Company
Waste Pro USA
Waste Pro company owned solid waste collection, recycling, processing and disposal companies.
Founded in 2001
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.67B2025-11-13Debt Financing· $200M
2025-01-21Debt Financing· $850M
2023-06-22Debt Financing· $120M
Leadership Team
John Jennings
Founder ,CEO & Chairman
Sean Jennings
Chief Executive Officer
Recent News
New Orleans CityBusiness
2025-06-03
Company data provided by crunchbase