Director, Audience jobs in United States
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Black & White Zebra · 4 hours ago

Director, Audience

Black & White Zebra is a rapidly growing, independent media tech company seeking a Director of Audience to build, lead, and grow their audience across various channels. This role involves leading content teams, driving subscriber growth, and enhancing reader engagement to ensure the company's publications thrive.

Advertising PlatformsCommunitiesContentCorporate TrainingEducationInternetPublishingSoftware

Responsibilities

Drive subscriber growth and audience acquisition across the portfolio
Lead all content, packaging, and distribution efforts that grow the ICP subscriber base
Ensure Content Marketing prioritize formats that reliably convert: roundups, lead magnets, community insight content, and audience-product content
Build subscriber-growth playbooks, systems, and frameworks that make acquisition predictable
Strengthen newsletter CTAs, landing pages, onboarding, and incentives
Identify high-conversion content formats across brands and scale them
Build systems & templates that make high-quality subscriber-acquisition content repeatable
Increase return visitor engagement by elevating content quality, clarity & experience
Own narrative, clarity, structure, visuals, packaging, and hooks across all content
Act as the “quality guardian” — refining angles, narrative flow, and clarity so content feels truly worth returning to
Maintain and evolve the serious-fun, human, insight-rich BWZ editorial voice
Raise and enforce quality standards (“sniff test”) across site, newsletter, and social
Prototype and showcase “what great looks like” to guide the team
Improve content journeys and UX by collaborating with Design/UX
Help the team build engaging franchises that drive weekly/daily return visits
Grow non-organic traffic through world-class multi-channel distribution
Own distribution across newsletter, social, Discover, Slack, communities, podcasts, partnerships, and Digital PR
Guide newsletter packaging: hooks, intros, subject lines, CTAs, block order
Partner with Editors on Discover-friendly story angles and timing
Build reusable workflows for repurposing content into clips, threads, email insights, and social snippets
Identify breakout formats and scale them across brands
Ensure all content is packaged for maximum reach across all ICP-relevant channels
Lead, coach, and scale a high-performing multi-disciplinary team
Set priorities, weekly cadences, and production rhythms across Content Marketing and Editors
Give direct, constructive feedback on writing, clarity, story craft, and packaging
Build team capability in interviewing, SME extraction, narrative craft, visual packaging, and distribution
Develop and evolve the systems, playbooks, templates, and governance models that drive consistency and quality
Identify capacity gaps and hire accordingly
Foster a culture of creative experimentation, skill growth, and continuous improvement
Build authority through insight-led content, SME networks, and proprietary assets
Grow and maintain a SME network that regularly feeds insights into content pipelines
Ensure teams extract operator insights turn insights into patterns turn patterns into stories turn stories into subscriber growth
Lead creation of lead magnets, benchmarking reports, and proprietary insight content
Partner with Digital PR on earned media, backlinks, authority building, and distribution amplification

Qualification

Audience growth strategyContent marketingMulti-channel distributionTeam leadershipEditorial instinctsAnalytics proficiencyContent systems creationCoaching skillsPublic speakingCollaboration with design

Required

Extensive experience leading audience growth teams in digital media or B2B SaaS
Proven experience growing audiences through newsletter strategy, content publishing, and multi-channel distribution
Experience directly managing and coaching large teams of internal writers, editors & content marketers
Experience operating at daily or weekly publishing cadence
Strong editorial instincts: hooks, angles, headlines, narrative flow, packaging
Experience creating playbooks, templates, and content systems that scale
Comfort with analytics and evaluating performance to guide decisions

Preferred

Experience at a modern media company or equivalent B2B SaaS brand
Experience with AI-powered content or editorial workflows
Experience building contributor/SME programs
Experience with podcast or video editorial
Experience of both event and membership-based business models and how content drives membership acquisition and retention
Experience in public speaking, representing brands at events, panels, and conferences

Benefits

Discretionary bonus
Comprehensive benefits package

Company

Black & White Zebra

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Media, Publishing, Adtech, Software

Funding

Current Stage
Early Stage

Leadership Team

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Ben Aston
Chief Executive Officer
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Company data provided by crunchbase