Hyatt Place · 4 days ago
Second Assistant Manager (Hotel Assistant Manager)
Hyatt Place is a hotel brand known for creating rewarding experiences for guests through innovative design and attentive service. The Second Assistant Manager will oversee daily hotel operations, focusing on guest satisfaction and operational integrity while managing various departments such as housekeeping and food and beverage.
Hospitality
Responsibilities
Managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection
Overseeing the housekeeping, front office and food and beverage departments of the property
Managing the quality of customer service and guest suite cleanliness
Qualification
Required
Intermediate word and excel required
Excellent verbal and written communication skills
Must be able to work a flexible work schedule as the hours for this management position will vary
Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines
Strong interpersonal skills and a can-do positive attitude
Preferred
Supervisory experience preferred as this position will oversee hotel associates
1-2+ years experience working in a guest service oriented Food & Beverage establishment preferred
College degree preferred