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Steadily Insurance Company · 2 hours ago

Associate Claims Adjuster

Overland Park, KS

Full-time

Onsite

New Grad, Entry Level

$65K/yr - $85K/yr

Steadily Insurance Company is hiring an Associate Claims Adjuster who excels in guiding customers through the claims process with empathy and accuracy. The role involves establishing new claims, communicating with customers, and ensuring high-quality claim file adjustments while adhering to insurance regulations.

Commercial InsuranceInsuranceInsurTechProperty Insurance

Responsibilities

You will complete a structured onboarding program that will help give you a strong foundation in basic insurance principles and property claims

You will complete an adjuster licensing course and acquire applicable licensing for the role

You will learn the Steadily approach to claims handling, helping create a fast, easy, and effortless experience for our customers

Establish new claims by taking customer’s First Notice of Loss

Request appraisals, estimates, cause & origin reports, and various other reports to assist in the investigation of the claim

Communicate with customers using their preferred channel of communication (phone, text, email, mail)

Review estimates and reports and issue payments as owed under the policy contract

Adjust claim files with extremely high quality, exceeding the expectations of internal/external auditor security, including ample documentation, regular diary entries, and quality application of coverage and compliance with all claims related laws and regulations

If there is a catastrophe, you will be responsible for helping the entire team in an all-hands-on-deck approach

Assist in establishing new workflows, improve existing workflows, and build claims processes

Qualification

Adjuster licensingInsurance principlesCustomer communicationProblem solvingProject managementDigital literacyCritical thinkingSelf-drivenTeam collaboration

Required

You may not have direct experience in insurance or claims adjusting, but you bring relevant skills and the eagerness to learn quickly

Experience in customer-facing roles that require strong communication skills, critical thinking, problem solving, and handling high-stakes conversations is a big plus

You possess superior verbal and written communication skills

You can communicate concisely and diplomatically, maintaining a calm demeanor and professional communication

You have above average computer skills

You're great at independently learning new software quickly and are savvy using online resources

You thrive under intense pressure and can manage a large workload with minimal oversight

There is no task too small or beneath you; 'that's not my job' is not in your mantra

You want to make the leap into an earlier-stage tech company to rapidly accelerate your growth

You want to roll up your sleeves and hustle – you are not looking for a traditional 9-5 job