Product Support Specialist jobs in United States
cer-icon
Apply on Employer Site
company-logo

The Reynolds and Reynolds Company · 7 hours ago

Product Support Specialist

Reynolds and Reynolds is a leading provider of car dealership software and services. As a Product Support Specialist, you will support clients and field associates with technical issues related to various Key Control systems, developing valuable problem resolution and customer service skills.

AutomotiveRetailSales
check
H1B Sponsor Likelynote

Responsibilities

Troubleshooting issues that may occur with PC systems, proprietary software, peripheral hardware, operating systems, networks, RFID and GPS technologies at client sites
Support our clients and field associates with technical issues

Qualification

TroubleshootingPC skillsCustomer serviceTechnical documentationProblem-solvingVerbal communication

Required

Phone support and/or technical support experience
Troubleshooting and PC skills
Technical documentation skills
High school diploma or GED
Problem-solving skills
Customer Service Experience and/or Professional verbal communication skills

Benefits

Medical, dental, vision, and life insurance
Company contributions to your HSA
6% match on 401 (k)
Paid time off
Onsite dining facility offering complimentary breakfast and lunch
Fitness center
Onsite medical center
Wide variety of sports and social leagues
Volunteering initiatives through our Associate Foundation

Company

The Reynolds and Reynolds Company

company-logo
Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.

H1B Sponsorship

The Reynolds and Reynolds Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (1)
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Eric Edwards
Executive Vice President - Chief Technology Officer
linkedin
leader-logo
Sheri Robinson
Chief Financial Officer
linkedin
Company data provided by crunchbase