Great Northern · 15 hours ago
Account Coordinator - Client Services
Great Northern Twin Cities, 8600 Wyoming Avenue North, Brooklyn Park, Minnesota, United States of America
Full-time
Onsite
New Grad, Entry Level
$24.04/hr - $24.04/hrGreat Northern is a local, privately owned paper-based packaging manufacturer established in 1962, focused on providing meaningful positions and eco-friendly products. The Account Coordinator will handle customer requests for service and product information, process orders, and ensure timely delivery while collaborating with various departments.
ManufacturingPackaging Services
Responsibilities
Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
Provides price quotations for customers, prospective customers, and sales people
Writes, types, or edits orders, or enters data accurately into computer, to determine total cost for customer
Records or files copies of orders
Assists in ascertaining credit rating of customer
Checks inventory control and notifies stock control departments of orders that would deplete stock
Determines production routing of custom orders according to specifications and machine capabilities
Expedites "hot" orders
Initiates purchase requisitions
Routes orders to appropriate department for order processing
Follows up on orders to ensure delivery by specified dates
Investigates and resolves routine requests and customer complaints
Confers with production, sales, shipping, and warehouse staff to expedite orders and trace missing or delayed shipments
Work requires minimal supervision on projects and tasks
Performs a variety of miscellaneous tasks that may be assigned by management representatives from time-to-time
Qualification
Required
High school diploma or general education degree (GED)
A commitment to ethical business standards and personal integrity
Self-motivation and ability to work with minimal supervision
Excellent interpersonal communications skills in oral and written format and in terms of telephone etiquette
Demonstrated ability to work effectively with customers, and the ability to convey a positive and professional image of service and support to employees at all levels of responsibility in the company
Proficient in Microsoft Office software (Word, E-mail, and Excel) spreadsheet applications
Exposure to other computer software such as accounting, purchasing, manifest or plant data collection
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Accuracy in work and strong attention to detail
Ability to maintain confidentiality of sensitive and confidential company and employee/employment related information
Approachable and supportive when working with others
Benefits
Medical
Dental
Life insurance
Paid vacation
Paid holidays
Profit sharing
401(k) with company match
Company
Great Northern
Great Northern was founded in 1962 to provide innovative solutions that solved our customers' packaging needs.
Founded in 1962
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
M
Mark M. Radue
Chief Financial Officer
J. James Davis
Founder
Recent News
Google Patent
2025-02-17
Company data provided by crunchbase