Molly Maid USA · 6 days ago
RELATIONSHIP MANAGER and ESTIMATOR
Greenville, SC
Full-time
Onsite
Mid, Senior Level
$16/hr - $20/hr
4+ years expMolly Maid is seeking a Relationship Manager and Estimator who will play a crucial role in ensuring customer satisfaction and professionalism. This position involves connecting with teams, managing customer interactions, and performing sales and marketing tasks to grow and retain customers.
Home Services
Responsibilities
Kick off our day! – Connect with our teams and set them up for a successful day. Manage and monitor teams’ performance through efficient scheduling
Grow and retain customers – Answer phone calls with a smile and book estimates and cleans for our valued customers. Do this, and we’ll celebrate milestones as a team and have fun in the process!
Communicate with customers and leads in a friendly, positive, and professional manner –Our team members love our customers, and you will too. Show them you care about their home; make a connection and you’ll win
Perform marketing and sales - Grow and retain customers by creating connections with strong written and verbal communication skills. Perform estimates and in home visits
Be a brand ambassador - Respond, resolve, and follow up with customers, schedule estimates, and be ready to jump in where needed. Navigate routing systems and administer the CRM process
Jump in – Return customer calls, respond to customer complaints, and be ready to jump in where needed. Embrace our culture of teamwork and let your positive attitude energize the team
Qualification
Required
Prior customer service, sales, cleaning experience or equivalent experience with the ability to learn and provide an electrifying culture is a must!
Self-motivated, thrive in fast moving environments, and can manage time effectively to meet deadlines
Legally authorized to work in the United States
Complete a satisfactory background check
Valid South Carolina driver's license with satisfactory driving record
Available to work 7:30am start time Monday thru Friday
Work an occasional Saturday (3-4 times a year)
At least 2 years of supervisory or training experience
At least 4 years of direct sales experience
At least 4 years of office management experience including customer service and recruiting
Desk top skills with Microsoft Office applications (Outlook, MS Word, MS Excel)
Strong interpersonal, oral and written communication skills
Ability to multi-task, prioritize, and manage time effectively
Benefits
Accrual based time off
Health insurance options
Company
Molly Maid USA
Trusted, Professional, Residential Maid Service Having a clean, comfortable home is important.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-06-12Acquired
Recent News
2025-08-13
2025-05-01
Company data provided by crunchbase