Black Hills Federal Credit Union · 6 days ago
Mortgage Operations Manager
Corporate Office - Rapid City, SD 57702
Full-time
Onsite
Senior Level
5+ years expBlack Hills Federal Credit Union is committed to improving lives through its services and community engagement. The Mortgage Operations Manager is responsible for supervising the mortgage loan processing and servicing functions, ensuring compliance with applicable laws, and promoting the Mortgage Department within the Credit Union and the community.
AccountingConsultingCredit BureauFinanceFinancial ServicesLending
Responsibilities
Supervise the mortgage loan processing and servicing functions which includes processing loans from application through
Establishes, enhances, and maintains an effective team environment within the Mortgage Department
Direct, motivate, hire, and coach mortgage operations personnel; and administer performance appraisals. Attend, facilitate, and/or schedule meetings and training
Ensures administrative and operations compliance with Federal and State laws and regulations applicable to BHFCU, including the Bank Secrecy Act
Promote the Mortgage Department within the Credit Union and the community
Supports, enhances, and maintains relationships established by the loan officers with members, real estate agents, and builders
Ability to constantly multi-task, thrive, and maintain high performance levels in a fast-paced environment and in stressful situations
Qualification
Required
Job requires a four-year college level of language, math, and reasoning skills
Five years' relevant mortgage processing/closing and/or mortgage underwriting experience and must be able to serve as an expert in mortgage operations
Management and/or supervisory experience in the mortgage lending industry with demonstrated success developing/training staff
Extensive knowledge of the credit union's products and services
Extensive knowledge of organization's policies/procedures and credit union's service philosophy
Working knowledge of credit union's in-house computer system
Extensive knowledge of FHA, VA, SD housing, and selling into the secondary market
Ability to constantly multi-task, thrive, and maintain high performance levels in a fast-paced environment and in stressful situations
Excellent organization skills and written/verbal communication skills
Good analytical ability with strong problem-solving skills and exemplary attention to detail
Member service oriented
Vision: A sighted person to effectively review documents
Speech/Hearing: Ability to communicate verbally and in writing with staff, members, and vendors
Manual Dexterity: Ability to perform necessary computer-related input
Physical Mobility: Limited mobility required. Requires the ability to work flexible hours
Above-average computer skills necessary including Word, Excel, PowerPoint, FICS, XP, etc
Company
Black Hills Federal Credit Union
Black Hills Federal Credit Union is a not-for-profit organization that provides services on insurance, finance investments and lending.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jarrod Reisner, CPA
Chief Financial Officer
Holly Jones, CUDE, SHRM-SCP, MBA, SPHR
SVP/CAO
Recent News
2024-02-20
The Brookings Register
2023-12-25
Rapid City Journal
2023-12-25
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