Eyetastic Services® · 11 hours ago
Customer Service Associate - Greenwood, IN
Greenwood, Indiana, United States
Full-time
Onsite
New Grad, Entry Level
$16/hr - $20/hrEyetastic Services® is a dynamic optometric team seeking enthusiastic and dedicated Call Center Customer Service Associates. The role involves answering patient inquiries, scheduling appointments, and assisting with billing inquiries to ensure a seamless patient experience.
Staffing & Recruiting
Responsibilities
Answer inbound calls and respond to patient inquiries with professionalism and care
Schedule appointments and manage patient records efficiently
Provide information about our services, products, and optometric procedures
Assist with billing inquiries and insurance eligibility verification
Collaborate with our optometric team to ensure a seamless patient experience
Handle patient concerns with empathy and professionalism
Qualification
Required
Excellent customer service and communication skills
High school diploma or equivalent
Strong communication skills and a friendly, patient-oriented demeanor
Ability to multitask and work in a fast-paced environment
Proficiency with computer systems and basic office software
Preferred
Previous experience in a call center or customer service role is preferred
Additional education in healthcare or customer service is a plus
Benefits
Comprehensive training in optometry practices and customer service excellence
A supportive and collaborative team environment
Opportunities for growth and advancement within the organization
An engaging workplace that values work-life balance
Company
Eyetastic Services®
Eyetastic Services is a premier recruitment and marketing firm dedicated to advancing the eye care industry.
Founded in 2022
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Steven Gill ABO-AC, NCLEC, PHR
Chief Executive Officer
Jennifer Gill, LDO
🌻 MOM | Licensed Optician | CMO🌻
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