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Fleet Farm · 6 days ago

Auto Service Advisor

Baxter, Minnesota, United States

Full-time

Onsite

New Grad, Entry Level

Fleet Farm is a company focused on providing exceptional customer service in the automotive service industry. The Auto Service Advisor role involves working with customers to assess their vehicle needs, creating repair orders, and ensuring a high-quality service experience.

E-Commerce

Responsibilities

Answer phones promptly and courteously, and making overhead PA announcements on service specials and offers

Schedule service appointments for customers

Establish a working knowledge of Fleet Farm’s entire line of tires, parts and accessories

Promote and sell automotive products and services that meet customer needs

Develop service estimates by costing materials, supplies and labor, and calculating customer’s payment

Occasionally, perform basic maintenance duties such as changing oil, checking fluids, installing batteries, etc

Assist customers with all questions and handle all customer issues. Always provide superior customer service

Assist in preparations for events and promotions

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives

Ensure all services are completed with a high degree of quality and meets the needs of the customer

Qualification

Customer serviceAutomotive knowledgeBasic mechanical tasksService estimatesFlexible scheduleCommunication skills

Required

Ability to work a flexible schedule, including days, nights, weekends, and holidays is required

Ability to lift up to 50 lbs

16 years of age with a valid driver's license

Previous experience in a customer-focused role

Demonstrated ability to learn basic mechanical tasks

Preferred

High School Diploma or GED preferred

Previous experience in an auto service/mechanical setting preferred

Company

Fleet Farm

Glassdoor3.1

Fleet Farm is a growing company and we are always on the lookout for talented Team Members.

Founded in 1955

Baxter, Minnesota, USA

5001-10000 employees

http://www.fleetfarm.com/

Funding

Current Stage

Late Stage

Total Funding

unknown

2016-01-05Acquired

Leadership Team

Steve Jensen

SVP & Chief Merchandising and Marketing Officer

Carol Scheiwe

HR Business Partner

Recent News

GlobeNewswire

Fleet Farm Selects Imagine Studio as new Agency of Record

2025-12-31

Star Tribune

We put Minnesota’s new PFAS law to the test.

2025-03-20

Company data provided by crunchbase