Software Engineer Intern jobs in United States
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DISH TV · 16 hours ago

Software Engineer Intern

EchoStar builds solutions that help families and communities stay connected. The Software Engineering Intern will support the Cloud Contact Center team to enhance monitoring and reporting capabilities, developing automated data collection and visualization tools to track system performance and customer interaction trends.

AudioSatellite CommunicationTelecommunicationsWireless
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Responsibilities

Use AWS services such as CloudWatch, QuickSight, and Lambda, to create or improve dashboards and alert systems to monitor key metrics (call volumes, IVR paths, agent utilization, and error trends)
Integrate a light AI component using Amazon Comprehend to analyze customer sentiment or identify common phrases from call transcripts
Provide hands-on AWS development experience while helping DISH improve visibility and proactive management of its contact center environment

Qualification

AWS ServicesWeb Development TechnologiesCloud Contact CenterSQLNoSQLAnalytical SkillsCommunication SkillsTime ManagementProblem-Solving SkillsAdaptability

Required

GPA 3.3 or above
Currently enrolled in an undergraduate or graduate program, in a related field of study
Must have 60 credit hours completed by May 2026
Computer Science courses
Basic proficiency in AWS Services, particularly Amazon Connect, Lambda, CloudFormation, and DynamoDB
Knowledge of web development technologies (HTML, CSS, JavaScript) and RESTful API design
Experience with or interest in cloud-based contact center technologies and computer telephony integration (CTI)
Familiarity with SQL or NoSQL databases such as Amazon RDS or DynamoDB
Strong analytical and problem-solving skills, with the ability to troubleshoot issues in real time
Excellent time management, organization, and communication skills
Ability to learn quickly, adapt to change, and work effectively in a fast-paced environment

Benefits

Versatile health perks
Flexible spending accounts
HSA
A 401(k) Plan with company match
ESPP
Career opportunities
Flexible time away plan

Company

Our adventure began by changing the way people watched TV, bringing DISH to where big cable wouldn’t: rural America.

Funding

Current Stage
Public Company
Total Funding
$9.75B
2023-01-17Post Ipo Debt· $1.5B
2022-11-07Post Ipo Debt· $2B
2021-11-11Post Ipo Debt· $5.25B

Leadership Team

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Paul Orban
Executive Vice President and Chief Financial Officer
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John Swieringa
President & COO
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Company data provided by crunchbase