Katalyst CRO · 3 months ago
Process Engineer III
Portsmouth, NH
Contract
Onsite
Senior LevelKatalyst CRO is focused on delivering high-quality IT infrastructure services. The Process Engineer III will plan, design, and support IT infrastructure services with an emphasis on Operational Technology environments, ensuring compliance and providing global support across various sites.
AnalyticsBiopharmaData ManagementHuman ResourcesQuality Assurance
Responsibilities
Plan and design infrastructure services and solutions in line with business, quality, and security requirements
Collaborate with service providers to define and manage KPIs, SLAs, and reporting for service quality
Ensure adherence to IT best practices, documentation standards, IT security, and change management processes
Contribute to architecture blueprints, technical designs, and process documentation
Provide hands-on support across multiple infrastructure domains, including networking, servers, virtualization, automation, storage, backup, and disaster recovery
Perform root cause analyses and define corrective measures for cross-technical issues
Support global sites with infrastructure needs, ensuring reliability, scalability, and compliance
Qualification
Required
University degree or equivalent experience
Fluent in English with strong communication and stakeholder management skills
Proven experience in IT infrastructure engineering, ideally in OT environments
Hands-on expertise in multiple technologies, including: Cisco switches and wireless controllers
Hypervisors (vSphere, AHV)
Windows Server (senior level) and Linux (senior level preferred)
Active Directory, Citrix, and Remote Desktop Services
Kubernetes, Docker, or Podman
Backup technologies (Veeam, Acronis) and disaster recovery
PowerShell/Bash scripting and automation
Storage, file services, and database systems
Strong customer service mindset and problem-solving abilities
Experience with ITIL model and metrics for service delivery
Ability to work independently, prioritize tasks, and deliver quick, effective solutions
Company
Katalyst CRO
Katalyst CRO | Advancing Healthcare & Life Sciences with Expert Research & Regulatory Solutions Katalyst Healthcare & Life Sciences (Katalyst CRO) is a Global Contract Research and Knowledge Process Outsourcing Organization (CRO) dedicated to driving innovation in research, regulatory compliance, and quality excellence for pharmaceutical, biotechnology, and medical device companies worldwide.
51-200 employees
H1B Sponsorship
Katalyst CRO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (14)
2023 (24)
2022 (52)
2021 (54)
2020 (39)
Funding
Current Stage
Growth StageLeadership Team
John Patil
Recruiter, Pharma/CRO Staffing Division
Recent News
2024-04-07
Company data provided by crunchbase