Discovery Behavioral Health · 18 hours ago
Admissions Operations Coordinator
Irvine, CA
Full-time
Onsite
New Grad, Entry Level
$23/hr - $27/hrDiscovery Behavioral Health (DBH) is a national leader in behavioral healthcare, offering world-class treatment for those struggling with eating disorders, mental health, and substance use. The Admissions Operations Coordinator serves as the frontline triage for incoming faxes and provides support to the Admissions Team, ensuring efficient management of patient admissions and communication with referral sources.
Health CareHealth InsuranceHome Health CareMental Health
Responsibilities
Monitor efax queue, upload faxes to existing charts, create prospect chart, complete outbound call to hospital to confirm referral was received, confirm LOC and best contact for follow up
Place fax prospects in unassigned queue or assign to available AC for call to family
Daily monitoring of KIPU census, ensure bed boards reflect open availability, move discharges down and update admits that have arrived at a facility
Complete phone, email and text communication as appropriate
Communicate referral information to outreach and other appropriate parties to ensure, preserve, and enhance relationships
Assist other ACs with their cases when necessary
Complete screening form to determine appropriateness for treatment
Obtain insurance information & request verification or benefits when needed
Being prepared to assist with extended shifts when required to assist the team
Qualification
Required
High school diploma required
Monitor efax queue, upload faxes to existing charts, create prospect chart, complete outbound call to hospital to confirm referral was received, confirm LOC and best contact for follow up
Place fax prospects in unassigned queue or assign to available AC for call to family
Daily monitoring of KIPU census, ensure bed boards reflect open availability, move discharges down and update admits that have arrived at a facility
Complete phone, email and text communication as appropriate
Communicate referral information to outreach and other appropriate parties to ensure, preserve, and enhance relationships
Assist other ACs with their cases when necessary
Complete screening form to determine appropriateness for treatment
Obtain insurance information & request verification or benefits when needed
Being prepared to assist with extended shifts when required to assist the team
Preferred
Bachelor's degree preferred
Admissions Coordination experience is preferred, or other mental health or eating disorder treatment experience
Experience using Salesforce, KIPU and Microsoft applications a plus
Company
Discovery Behavioral Health
Discovery Behavioral Health is a health care treatment center that specializes in mental health and addiction services.
Founded in 2018Los Alamitos, California, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Cameron Bolish, M.Ed.
Regional CEO
John Hughes
Group CEO
Recent News
Behavioral Health Business
2025-11-19
2025-11-18
Company data provided by crunchbase