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North Star Behavioral Health · 4 hours ago

Business Development Representative

Anchorage, AK

Full-time

Onsite

Entry, Mid Level

North Star Behavioral Health is one of Alaska's premier mental health facilities offering hope and healing for children, teens, and adults who struggle with psychiatric or substance abuse issues. The Business Development Representative will develop and maintain direct referral relationships, support community-based activities, and represent the organization's mission with professionalism.

Health Care

Responsibilities

Effectively identifies and maintains contact with prospective referral sources

Identifies the needs of prospective and existing customers in the target market areas assigned; establishes a working rapport with potential and existing customers by interacting courteously and supportively

Efficiently assesses customer's needs and implements the Customer Oriented Selling process in daily account management

Obtains information about the changing needs of referral sources and follows through with commitments made to customers

Promptly addresses requests, complaints, concerns, etc. of referral sources and provides necessary information in a timely manner

Works diligently to communicate positively with customers; strives to be sought out by referral sources as a valuable resource

Develops and implements quarterly sales plans that support the organization's marketing plan; tailors plans to target individual customers

Identifies and obtains complete, accurate information about potential customers for the organization's clinical programs

Prepares for and schedules marketing calls by following the pre-call and visit planning process as set forth in the Customer Oriented Selling process

Assists in the development and implementation of the organization's public relations campaigns

Represents the organization as a professional contact through participation in workshops, conferences, health fairs, and tradeshows

Provides facility management with up-to-date information regarding the needs of referral sources and changes in the market

Working with Director of Business Development, develops travel/trip planning, and marketing plan execution strategies

Documents weekly business development source contact utilizing the Med Series system

Actively participates in quarterly Business Development meetings; contributes to the overall strategy and goal development plans

Assists the Director of Business Development and other team members in carrying out marketing activities as assigned

Performs other duties as assigned

Qualification

Healthcare business developmentBehavioral health knowledgeBachelor's DegreeSales experiencePublic relationsCustomer serviceMarketing skillsCommunication skills