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NOMS Healthcare · 3 hours ago

Clinical Advocate - Fremont - CMA/RMA/LPN

Fremont, OH

Full-time

Onsite

New Grad, Entry Level

NOMS Healthcare provides a different approach to healthcare, focusing on patient care and community betterment. The Clinical Advocate's primary responsibility is to assist with population management and the development of an advanced medical home model in primary care offices, serving as a liaison between the care management team and primary care offices.

Hospital & Health Care

Responsibilities

Work as a liaison between the Care Management team and a primary care office to support adoption and compliance with the Advanced Medical Home model

Receive training and attend meetings with other clinical advocates to assist with uniform delivery of office policy and protocol

Support 'best practice' policy and protocols are shared with office clinical staff and physicians

Aid with office workflow changes and use of protocols

Comply with workflow changes and use of protocols

Comply with documentation in appropriate EMR fields

Assist and provide oversight for population management reports, including outstanding lab, radiology, and referral reports; preventive services; recall processes, and chronic disease registries, under the direction of the supervising care coordinator

Assist and provide oversight in primary care offices in the adoption of population management tools, including organization of 'best practices' educational tools and community resources for patient care

Participate in discussions of quality measures with office staff and providers

Receive training and assist in development of quality improvement plans

Encourage use of daily huddles, and regular office meetings for communication within a practice

Assist at risk patients in following care plans, by providing health coaching for patients who need assistance in adopting healthy lifestyles. The advocate will be trained on use of motivational interviewing techniques to help patients adopt positive lifestyles

Maintain efficient and timely clinical documentation

Qualification

Population managementHealth coachingEMR documentationMotivational interviewingComputer proficiencyDependabilityCommunication skillsProblem-solvingTeam collaborationAdaptability

Required

Capable of working with diverse social, racial, and ethnic groups and collaborate with professionals from many different social service organizations and government agencies

Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans

Comfortable with use of computers, capable of effectively utilizing word and excel programs

Ability to identify and resolve problems in a timely manner and gather as well as analyze information skillfully

Ability to adapt to changes in the work environment, manage competing demands and ability to deal with frequent change, delays, or unexpected events

Demonstrates dependability by being consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance

Demonstrates accuracy, thoroughness, and monitors own work to ensure quality

High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities

Ability to communicate effectively in written and verbal form