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State Farm Agent · 2 hours ago

Customer Service Representative - State Farm Agent Team Member

Oak Forest, IL

Full-time

Onsite

New Grad, Entry Level

$42K/yr - $42K/yr

State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support the growth of the agency. The role involves resolving customer inquiries, coordinating with team members, and anticipating community needs while providing exceptional service.

Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance

Responsibilities

Answer customer inquiries and provide policy information

Assist customers with policy changes and updates

Process insurance claims and follow up with customers

Maintain accurate records of customer interactions

Make outbound calls to enhance the customer experience

Qualification

Illinois property licenseIllinois casualty licenseIllinois life licenseCustomer service experienceMultitaskingCommunication skillsInterpersonal skillsDetail-oriented