TZ Consulting, LLC · 19 hours ago
Client Care Coordinator
Jacksonville, FL
Full-time
Onsite
New Grad, Entry Level
$18/hr - $22/hrTZ Consulting, LLC is supporting a local Med Spa in Jacksonville, FL, seeking a Client Care Coordinator to manage the patient schedule and enhance the client experience during the clinic's relaunch. The role involves owning the daily patient flow, serving as the primary client contact, and ensuring accurate scheduling and documentation.
Human Resources
Responsibilities
Own the daily patient schedule and patient flow, proactively filling gaps, managing cancellations, and keeping the day running smoothly
Serve as the primary point of contact for clients from first interaction through checkout, building relationships and trust
Ensure accuracy across scheduling, intake, consents, and client records
Support revenue through service-first education on memberships, packages, and next steps
Follow up with leads and existing clients via phone/text to drive bookings, rebooking, and retention
Qualification
Required
Comfort owning a fast-moving schedule and client flow in real time while maintaining a polished, hospitality-forward experience
Confident communicator (in person, phone, and text) who can follow up with leads and guide clients to next steps in a service-first way
Tech-savvy with scheduling/EMR systems and high attention to detail for documentation and financial/checkout accuracy
Preferred
Previous experience in healthcare, hospitality, scheduling, or sales
Zenoti experience and/or familiarity with memberships, packages, and consult-based service environments
Benefits
$18–$22/hr base pay (hourly)
Monthly performance incentives tied to booked-and-completed appointments and team revenue performance
Health, vision, and dental coverage with employer-paid insurance (employee only)
Growth pathway into senior operations or management as the center
Company
TZ Consulting, LLC
⚡️ ⚡️ TZ Consulting helps organizations transform people strategy into business strategy.
Founded in 2024
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase