Escape · 2 days ago
Sales Engineer Cybersecurity - Hybrid Role, NYC
New York, NY
Full-time
Hybrid
Mid Level
$90K/yr - $175K/yr
3+ years expEscape is a rapidly growing deep tech startup specializing in cybersecurity, seeking a Sales Engineer to join their NY office. The role involves bridging the gap between business and tech teams, ensuring customer success by providing technical support and collaborating with various teams to enhance the product.
Artificial Intelligence (AI)Cyber SecurityDeveloper APIsEnterprise SoftwareMachine LearningNetwork Security
Responsibilities
Assist customers in configuring and installing the platform, guiding them through the setup process and ensuring successful implementation
Develop and maintain strong relation with customers to discuss their needs, provide technical support and gather feedback
Educate customers on best practices and optimal use of the product while keeping them informed of new features and product updates
Work in tandem with the Sales Team to maintain the satisfaction of the client and upsell the account
Collaborate with the Tech & Product Teams to identify opportunities for product improvements and shape the roadmap
Qualification
Required
3+ years of experience in a deep tech environment
Strong understanding of software or SaaS products, with the ability to troubleshoot and resolve technical issues
Experience in Python required, back-end engineering preferred
Passionate about helping clients succeed, with excellent communication skills and a knack for building strong relationships
Able to quickly identify issues and work through solutions independently or with the support of the engineering team
Collaborates well with other teams, including engineering, product, and sales, to deliver the best possible outcomes for clients
Able to travel on-site for customer visits, conferences, workshops, and running POCs
Excellent written and verbal communication abilities
Genuinely excited to join a rapidly growing deep tech startup, eager to make a significant impact, and motivated by the opportunity to shape the future of AI-driven cybersecurity
Preferred
Previous 1 or 2 years experience in consulting
Back-end engineering experience
Company
Escape
Escape - API discovery and API security platform that leverages generative AI to discover and secure all exposed APIs.
11-50 employees
H1B Sponsorship
Escape has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Early StageTotal Funding
$5.96MKey Investors
IRISY CombinatorFrst
2023-06-05Seed· $3.86M
2023-04-05Pre Seed· $0.5M
2020-09-08Pre Seed· $1.6M
Leadership Team
Antoine Carossio
Cofounder & CTO
Recent News
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