Acqualina Resort & Residences on the Beach · 7 hours ago
Sales Manager
Sunny Isles, FL
Full-time
Hybrid
Mid LevelAcqualina Resort & Residences on the Beach is committed to developing a happy and prosperous future for its employees. The Sales Manager role involves hands-on sales efforts, including generating leads, attending networking events, and maintaining relationships with key partners to increase market share.
HospitalityHotelLifestyleResorts
Responsibilities
Ensure knowledge of US territory (Focus on Northeast, Los Angeles, Mid-West, Texas, and Florida) & market production for all segments of business. Develop plans to maintain business as well as increase business from markets with the highest potential of incline in room revenue
Ensure reservations are well briefed on any promotional offers and key accounts. Help train reservations consultants and sales and marketing coordinator on how to respond to requests and maximize tape chart opportunity
Assist with the development of editorial features from US territory. Meet with media during sales calls as well as on property visits as needed
Report market trends to include changing market conditions, trends on competition, sales activity
Secure marketing placement in partner communication pieces sent to partners and also direct consumers in designated territory
Provide report pulled from Salesforce every Friday sent to DOSM, GM and CEO (1) list all booking opportunities both confirmed with listed revenue as well as lost business (2) sales activities – sales calls/ number of agents seen and booking potentials, marketing opportunities, prospecting actions etc
Ensure trip schedules are sent to DOSM prior to departure
After each trip provide a report (can be listed in Friday report) for each account visited, any trends/ market information obtained on the trip, and all follow up actions
Ensure trip expenses are in line with funds in marketing plan. Submit expense report immediately following trip
Maintain all contact, account, activities and booking information in SalesForce
Work directly with key partners such as American Express, Virtuoso, Signature, Travel Leaders Elite, Andrew Harpers to develop and maintain relationships with the goal of increasing market share for Acqualina from designated sales territories
Solicit group business by expanding group account base
Act as lead project manager for Elite Meetings, CVent, Helms Briscoe, Destinations Link Hospitality, MPI and any other group focused meetings and group partnerships
Identify and develop new potential group and leisure accounts
Function as effective liaison between clients and resort personnel
Create and execute plans and actions for the group market segment
Contact all past Acqualina Groups and re-qualify for future business
Conduct Web based trainings when needed for partner and non partner accounts
Maintain list of TOP 100 Accounts and update on quarterly basis. Implement ACP – Account Coverage Program for designated territory
Oversee conference service requests from groups booked
Prepare and distribute Booking Recaps and Group Resumes for group bookings
Organize and accompany familiarization trips and resort site inspections for clients as needed and entertain major clients of the resort
Work closely with LHW to ensure Acqualina is considered for all sales and marketing opportunities etc
Call upon Virtuoso and Signature agencies as well as other partner to nurture relationships
Provide feedback and market information to DOSM on changing market conditions, including trends on the competition, as a result of sales activity and interaction with competitive hotel staff
Work closely with DOSM on group inquiries providing rates and during negotiations to ensure the group is a good fit for the hotel over need dates
Provide lead updates during weekly sales meetings and ensure GRC is always updated with pick up, cut off dates, booked dates, room nights and rates. Also ensure GRC reflects budget for and variance for each month reported
Create and execute regular communications as required to promote any tactical offers including group e-blasts to garner business over need dates
Complete monthly and quarterly group production reports as well as recap of calls and market trends and intelligence obtained. Monthly and quarterly reports should be done by the 5th of each month for the previous month and quarter
Participate in PST – Prime Selling Time to reach 20 prospecting calls per week
Assist with the preparation of marketing plan components to include comp set analysis, SWAT, territory details
Work closely with Operations Department and Director of Catering to deliver optimum service
Qualification
Required
Bachelor's degree in business, sales, or marketing or equivalent training in business or sales management
Fluency in English. Strong written, verbal and non-verbal communication
Familiarity with yield management and forecasting
Excellent knowledge of company's products, and selling skills
Excellent time management, communications, decision making, human relations, presentation and organization skills
Ability to perform job functions with attention to detail, speed and accuracy
Ability to prioritize and organize
Ability to be a clear thinker, remaining calm and resolving problems using good judgment
Ability to follow directions thoroughly
Ability to understand guest's service needs
Ability to work cohesively with co-workers as part of a team
Ability to work with minimal supervision
Ability to maintain confidentiality of guest/resident information and pertinent resort data
Ability to ascertain departmental training needs and provide such training
Satisfactorily communicate with guests, management and co-workers to their understanding
General office environment. Travel is required
Hotel sales office experience, on property preferred
Preferred
Fluency in a second language
Experience with MS PowerPoint, SalesForce, Daylight, Sales and Marketing Management software
Benefits
Medical, Dental, Vision Insurance
Life Insurance
401K Program
Paid Holidays and Vacation
Outstanding Recognition and Awards Program
Effective Training Programs
Tuition Reimbursement
Complimentary Parking and Meals in Dedicated Employee Restaurant
Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases
Management Programs to Progress on Your Career Journey
Health and Wellness Fairs
Company
Acqualina Resort & Residences on the Beach
The sophistication of a Mediterranean villa combined with the beautiful oceanfront location on Florida’s Riviera makes Acqualina Resort & Residences on the Beach the perfect 5 star, 5 diamond vacation resort.
Founded in 2006Ocean Isle Beach, North Carolina, USA
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Deborah Yager Fleming
CEO
Sergio Faggiani
Chief Financial Officer
Recent News
2025-10-17
PR Newswire
2025-05-30
Company data provided by crunchbase