Patient Registration Clerk jobs in United States
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Rochester Regional Health · 1 week ago

Patient Registration Clerk

positionRochester, NY
timePart-time
remoteOnsite
seniorityEntry Level
money$19.46/hr - $28.55/hr
date1+ years exp

Rochester Regional Health is seeking a Patient Registration Clerk to provide customer service and registration services while ensuring the financial outcomes of patient services. The role involves patient registration, insurance verification, switchboard operations, and maintaining customer satisfaction and safety in a hospital setting.

Health CareHospitalMedicalPrimary and Urgent CareWellness
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H1B Sponsor Likelynote

Responsibilities

Patient Registration & Intake: Accurately interview patients and families to collect demographic, financial, and medical information; perform bedside, inpatient, emergency, and telephone registration while meeting established time standards and patient identification policies
Insurance & Revenue Cycle Support: Verify insurance coverage, eligibility, and benefits; complete required Medicare and payer documentation; collect patient-pay balances; resolve registration errors; and ensure correct insurance loading and compliance with payer requirements
Switchboard & Communications: Serve as hospital switchboard operator by professionally answering and routing calls, maintaining call schedules, paging providers, monitoring alarms, and providing directions and assistance to patients and visitors
Customer Service & Safety: Deliver excellent customer service by welcoming patients, managing waiting areas, communicating wait times, maintaining confidentiality, addressing concerns, and identifying and reporting safety hazards or incidents
Professional Development & Team Support: Participate in training, meetings, and performance improvement initiatives; assist with onboarding new staff; and contribute to departmental and organizational quality goals

Qualification

Insurance verificationEHR ProgramsMedical TerminologyDatabase softwareHospital billing processesCustomer serviceData entryAdministrative experienceICD-10 codingCPT codingHCPCS coding

Required

High School Diploma or GED
At least 1-3 years of customer service, administrative, and/or data entry experience
1-2 years of previous experience in hospital related field
Experience with database software applications
Medical Terminology
EHR Programs (e.g. Epic)
ICD-10, CPT, HCPCS codes and coding processes
Hospital billing processes and reimbursement

Preferred

Associate's degree or higher in healthcare administration, business administration, or related field

Company

Rochester Regional Health

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Rochester Regional Health provides integrated health services.
dateFounded in 1847
location
Rochester, New York, USA
people-size10001+ employees
web-link
https://www.rochesterregional.org

H1B Sponsorship

Rochester Regional Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (3)
2022 (1)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$15.6M
Key Investors
New York State Department of HealthMother Cabrini
2025-12-12Grant· $15M
2024-02-27Grant· $0.6M

Leadership Team

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Richard Davis
CEO
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Recent News

PR Newswire
ENFRA and Rochester Regional Health Launch 30-Year Energy-as-a-Service Partnership to Modernize System-Wide Infrastructure and Advance Sustainability
2026-01-20
Rochester Business Journal
RRH wins $15M state grant to bolster cybersecurity infrastructure
2025-12-25
Rochester Business Journal
RRH names population health veteran to lead clinically integrated network
2025-12-19
Company data provided by crunchbase