National Emblem · 6 days ago
Procurement and Customer Service Specialist
Long Beach, CA
Full-time
Onsite
Mid Level
3+ years expNational Emblem is an industry leader in embroidered emblems and promotional products, established in 1972. They are seeking a Procurement and Customer Service Specialist to support sales and customer service teams, coordinate procurement functions, and collaborate with customers and vendors.
SportsTextiles
Responsibilities
Engage with automotive customers on a regular daily basis to support ordering and purchasing needs
Create quotes and sales orders for recurring orders and new designs
Collaborate with internal design team and overseas vendors for new, custom designs
Directly engage with existing overseas and domestic vendors for direct and indirect purchasing
Create and issue purchase orders for custom products based on customer designs
Develop expertise in threads, backing, colors, borders, etc. to ensure purchased products meet exact specifications for customer designed emblems based on detail sheets
Create and issue purchase orders for inventory products, including automotive stock and sports collectible stock
Analyze and determine purchasing strategy for inventory needs based on automotive customers’ monthly forecasts and daily release schedule
Create and issue purchase orders for raw materials, office supplies, support services, etc
Coordinate with freight carriers, including UPS and FedEx
Manage inbound international shipments and keep sales and customer service teams apprised of status, delays, etc
Negotiate rates/terms
Analyze costs and keep management team apprised of trends, including customs/duties/tariff increases, etc
Source new materials and products
Source new vendors for existing products and new products
Develop purchasing strategies to ensure best possible timing and cost combinations
Manage vendor KPIs and reports cards
Other administrative duties as assigned
Qualification
Required
Minimum of 3 years' experience in customer, service, purchasing, procurement, or sourcing role
Experience working directly with vendors and suppliers
Strong computer skills – proficient in MS Office and ERP and/or CRM systems
Excellent references
Preferred
Strong collaborator; enjoys teamwork
Experience with SAP Business One
Apparel, textile, retail, promotional products, automotive, or sports industry experience
Experience with overseas/offshore vendors and suppliers
Work experience in an ISO 9001 certified organization
Company
National Emblem
National Emblem is the emblem company of choice for thousands of corporations, law enforcement agencies, and professional sports leagues.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2024-09-26Acquired
Company data provided by crunchbase