Midlands and Lancashire Commissioning Support Unit · 18 hours ago
Team Administrator
Stafford, VA
Full-time
Hybrid
New Grad, Entry LevelMidlands and Lancashire Commissioning Support Unit is seeking a Team Administrator to provide effective and efficient administrative support to multidisciplinary community mental health services. The role involves managing various office tasks, maintaining patient health records, and ensuring high-quality customer care in a challenging environment.
Health CareHospitalInformation Technology
No H1B
Responsibilities
Provide comprehensive administrative support to the Health and Justice Service
Collate statistical information and support performance monitoring
Take minutes of local team meetings and monitor actions
Provide confidential and efficient word processing service, including the preparation of reports and letters
Provide support around E-Procurement i.e. office supplies, clinical supplies, raising purchase orders and receipting goods
To demonstrate the Trust’s values in everything you do in the work environment
Open, sort and distribute incoming post, prioritising and screening urgent correspondence ensuring it receives appropriate attention/direction
To accurately maintain and keep secure patient health and staff records/systems in line with policy and standard operating procedure, to ensure data quality, confidentiality and compliance with the current Data Protection Law
To plan and organise appointments, meetings, clinics, rosters, diaries, and activities to ensure that standards of service appropriate to the area of work are met
Undertake general office duties as required including filing, photocopying, faxing, scanning and maintaining stock levels
Logging calls with the Trust’s Serviced Desk for IT issues, building repairs, works etc
Prioritise and manage own workload to meet the needs and requirements of the service demands
Provide cover for other administrative staff within the service as required
Qualification
Required
NVQ 3 in Business Admin, finance, customer care or relevant experience
Possesses a good standard of general education including English and Maths to GSCE standard
Possesses a recognised typing qualification (RSA II typing or equivalent) or can display word processing skills to an equivalent level of competence
Proficient in the use of Office Package (i.e. Outlook, Word, PowerPoint, Excel etc.)
E-Procurement
Good written and verbal communication skills
Previous secretarial / administrative experience
Working as part of a team
A good understanding of office procedures
Manage and prioritise own workload
Dealing with the public
Excellent organisational skills
Work on own initiative and as part of a team
Flexible/Adaptable Approach with good interpersonal skills
Ability to work under pressure and to meet tight deadlines, prioritising workload
To be able to travel to other sites within MPFT
Approachable
Smart Appearance
Demonstrate sensitivity, discretion and integrity
Preferred
Previous experience of working within the NHS
Knowledge of medical terminology
Benefits
Great career development for both clinical and non-clinical roles
Ongoing training and support to help you learn and grow
Company
Midlands and Lancashire Commissioning Support Unit
NHS Midlands and Lancashire is an NHS organisation which exists to help the NHS improve health and integrate care.
Founded in 2004Stoke-on-trent, Stoke-on-Trent, GBR
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Deborah Bywater
Chief Information Officer
Company data provided by crunchbase