Rural King · 1 month ago
Assistant Manager (Illinois)
US-IL-Herrin
Full-time
Onsite
Entry, Mid Level
$44K/yr - $65K/yr
2+ years expRural King is a Farm and Home Store committed to creating a positive workplace and supporting rural communities. They are seeking an Assistant Store Manager to oversee inventory management, lead associates, and engage with customers to ensure operational excellence and a high-performing team.
AgricultureE-CommerceFarmingRetail
Responsibilities
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
Participate in cross-training for flexibility in various departments and responsibilities
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively
Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement
Perform other duties as assigned
Qualification
Required
At least 2 years of retail experience or equivalent combination of experience and education
Proven track record of success and a desire to take on increasing levels of responsibility and leadership
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment
Proven ability to analyze and optimize complex processes to achieve operational excellence
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes
Comfortable navigating computer systems and software to assist customers or manage activities
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail
Proven track record of consistently producing error-free work and meeting quality standards
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks
Proficiency with Microsoft Office Suite or related software
Working knowledge of Microsoft Office Suite
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to maintain a seated or standing position for extended durations
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Able to navigate and access all facilities
Skill to effectively communicate verbally with others, both in-person and via electronic devices
Close vision for computer-related tasks
Benefits
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
15% Associate Discount
Dave Ramsey’s SmartDollar Program (no cost to you!)
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company
Rural King
Rural King is America's farm and home store that provides essentials to the communities they serve.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
P
Paul Martinson
Chief Financial Officer
Recent News
UPSTATE BUSINESS JOURNAL
2026-01-09
Company data provided by crunchbase