Northeastern University · 4 days ago
Director of Housing & Residential Life - Oakland CA
Northeastern University is seeking a Director of Housing & Residential Life in Oakland to implement a vibrant residential experience focused on safety, community, and student satisfaction. The Director will oversee the management of residential life programs, develop policies, and foster partnerships across campus to enhance student engagement and learning.
Responsibilities
Lead the staff and programming for the residential population of Oakland students and partnership programs residing in traditional halls, co-ops, special interest housing, learning communities, and graduate student housing
Hire, train, and supervise diverse student staff and housing and residential life professional staff
Collaborate with University and Oakland campus colleagues, including but not limited to Dining, Facilities, Public Safety, and faculty
Respond to crises, critical incidents or serious conduct issues within the residential communities, and/or support staff in their incident management
Support and refer at-risk students for additional intervention by appropriate personnel and develop proactive policies and initiatives
Represent Residential Life in a variety of forums on- and off-campus; attend, conduct or participate in a variety of meetings as assigned
Serve in the on-call duty supervision rotation as the primary for Housing Residential Life and in a supplemental role for the campus wide process
Participate in department and division meetings for project planning, policy development and direction setting
Establish and promote exceptional and productive working relationships in a diverse and multicultural environment while promoting the college and divisional social justice mission
Serve on campus and division committees as required
Represent the division at meetings and other activities as requested by the Assistant Vice Chancellor of Student Life
Support the academic mission of the University with a particular focus on community engagement
Under the direction of the Office of Student Conduct and Conflict Resolution, supervise residential life staff regarding residential conduct
Provide oversight to Living and Learning Communities (LLC) and work with university partners to enhance the LLC experience for students
Works to enhance and support community development in all residential spaces
Oversees goal setting, reporting and assessment of student learning outcomes
Plan, analyze, and manage departmental budget
Promote and sustain the ability of staff members to effectively deliver quality customer service within the context of all aspects of job performance
Promote safe work practices within each area of responsibility, enforce safety rules and assure employee compliance with all safety rules and guidelines
Take appropriate steps to be compliant with the state and federal laws and campus policies including management of the student case management and conduct database system; Maxient
Design and develop marketing and communication materials (print, audio, and web), to increase awareness of services
Maintain safe work conditions and comply with established safety policies, practices, procedures, and requirements
Establish and maintain an effective customer service orientation. This includes maintaining and protecting confidentiality of information
Regularly assess programming and educational initiatives and write reports
Provide event support for Oakland campus-wide programs, as needed
Qualification
Required
Student development theory in building stronger residential communities composed of traditional and on-traditional adult listeners
Social justice, equity and inclusion principles in higher education
Crisis response and student conduct procedures, compliance and systems
Budgeting
Principles and practices of administration, supervision and training
Diverse academic, socioeconomic, gender, cultural, ability and ethnic backgrounds of college students
Advanced computer skills involving databases, spreadsheets, word processing, web-based interactive communication, social media and/or other applications utilizing software applicable to the function
Appropriate methods and strategies to promote and sustain the ability of staff members to effectively deliver quality customer service within the context of all aspects of job performance
Compliance for federal and state law and policies
Safety policies, practices, procedures, and requirements of the department, College and the University
Knowledge/training in sexual assault, relationship violence, stalking prevention, and Title IX
Company
Northeastern University
Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery.
H1B Sponsorship
Northeastern University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (131)
2024 (112)
2023 (104)
2022 (100)
2021 (85)
2020 (111)
Funding
Current Stage
Late StageRecent News
2024-01-06
Alfred P. Sloan Foundation
2023-10-30
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