Abbott · 5 hours ago
Sr. Specialist IT Process
Illinois, United States
Full-time
Onsite
Senior Level, Lead/Staff
$87K/yr - $173K/yr
10+ years expAbbott is a global healthcare leader that helps people live more fully at all stages of life. The Senior Specialist – IT Process provides leadership in the operations of IT Change processes and systems, ensuring alignment with organizational strategy and objectives while driving process efficiency and compliance with established standards.
BiotechnologyEmergency MedicineGeneticsHealth CareHealth DiagnosticsManufacturingMedicalMedical DeviceNutritionPharmaceutical
Responsibilities
Lead the operations of IT Change processes, ensuring adherence to established standards, policies, and regulatory requirements
Review Change Requests to confirm proper categorization, completeness, and compliance with defined processes
Act as a resource for other change team members to ensure standardization of change reviews
Ensure compliance with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, and operating procedures
Assist in providing requested information for audits and the resolution of findings
Establish and maintain effective working relationships across internal teams and external vendors to ensure reliable support and service delivery
Act as a mentor and resource for peers, providing guidance on process execution and issue resolution
Identify opportunities for process optimization and contribute to continuous improvement initiatives within IT Change operations
Stay current on industry trends, regulatory requirements, and emerging technologies to recommend innovative, compliant, and cost-effective solutions
Perform related functions and responsibilities as assigned to support business needs
Qualification
Required
Business, Computer Science, related field or equivalent experience
10+ years' experience operating IT Service Management Processes such as Change, Problem, Release and Incident management
Expertise in Continuous Improvement processes
Ability to work in a highly matrixed and geographically diverse business environment
Strong leadership skills, including the ability to set goals and provide constructive feedback respectfully to build positive relationships and improve business results
Ability to work effectively within a team in a fast-paced changing environment
Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization
Ability to bridge communication between technical and business areas
Multi-tasks, prioritizes and meets deadlines in timely manner
Strong organizational, planning, and follow-up skills and ability to hold others accountable
Ability to travel approximately 5%, including internationally
Ability to maintain regular and predictable attendance
Preferred
ServiceNow experience a plus
Previous healthcare technology industry experience a plus but not required
Experience working in a broader enterprise/cross division business unit model preferred
ITIL certification preferred
Benefits
Free medical coverage in our Health Investment Plan (HIP) PPO medical plan
An excellent retirement savings plan with a high employer contribution
Tuition reimbursement
The Freedom 2 Save student debt program
FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
Company
Abbott
Abbott is a healthcare company that produces diagnostic kits, medical devices, nutritional products, and branded generic medicines.
10001+ employees
H1B Sponsorship
Abbott has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$6.79M2011-03-15Post Ipo Debt· $0.1M
2009-03-16Post Ipo Debt· $6.69M
1980-12-12IPO
Leadership Team
Robert Ford
President & Chief Executive Officer
Mike Peterson
Senior Vice President
Recent News
Company data provided by crunchbase