Town of Munster, Indiana · 4 hours ago
Director of Communications & Community Relations
Munster, IN
Full-time
Onsite
Director/Executive
$59K/yr - $94K/yrThe Town of Munster, Indiana, is actively seeking a qualified individual to lead its communications and community relations initiatives. The Director of Communications and Community Relations oversees all facets of the Town’s communications, including community outreach, media relations, and marketing, to foster civic engagement and promote a positive image of Munster.
Civic and Social Organizations
Responsibilities
Craft messaging that resonates with existing and future residents, prospective businesses and other community stakeholders to promote the Town, communicate its amenities and establish a defined brand and image for Munster
Communicate information to educate the community about the Town’s services, policies, ordinances, regulations, and administrative processes. Works with departments to develop and execute public relations and public information awareness campaigns related to Town services
Implement clear and consistent designs, formatting, and language throughout all Town forms, applications, letters, memos, reports, etc. Ensure that all departmental communication is consistent throughout the organization and meets appropriateness, quality, and consistency with the overall Town message, branding, and strategic plan goals
Promotes public projects, department services, programs, initiatives, and accomplishments by creating content for the Town’s website, social media, printed and electronic newsletters, media releases, brochures, and other advertisements
Coordinates production of Town’s printed and electronic newsletters
Respond quickly during times of crisis and emergencies, providing consistent, vetted messaging to the community and media; and is on call to respond to after hours, breaking news situations
Develops/directs multi-media presentations and collateral, including PowerPoint, newsletters, brochures, photography, videos and graphics
Acts as the Town’s primary contact for the news media and public regarding Town activities, programs, plans, emergencies, and projects, and formulates a single, coordinated response to media inquiries and to the public through physical and electronic media. Coordinates efforts to ensure that the media and public are provided with access to timely, accurate, and informative news. Serve as the public information officer and official spokesperson for the Town
Manage and implement the Town’s Strategic Communications Plan
Collect and analyze data to evaluate the effectiveness of different communications mediums and marketing initiatives
Responsible for maintaining and updating the Town’s website and social media platforms to ensure that all content and links are current, accurate and relevant. Develop website and social media content in coordination with other departments
Serve as a resource to staff and elected officials to educate and advise on the Town’s communication plan, message and branding integrity and consistency. Provides recommendations to the Town Manager, staff and elected officials on the handling of publicly released subject matter which may be sensitive or noteworthy
Works with departments to plan, organize, coordinate, publicize and implement community events
Collaborates with staff to craft, write and edit copy for press releases, social media, and website postings
Conceptualize and implement community engagement programs so that residents are informed, involved, engaged, and inspired to be active in their community
Continuously evaluate and enhance external communications to provide transparent, timely, and accurate information to the community
Qualification
Required
Significant experience in all facets of communications and community relations
Experience in developing both internal and external communications
Experience in community outreach
Experience in managing media and public relations
Experience in marketing
Experience in fostering civic engagement
Ability to craft messaging that resonates with existing and future residents, prospective businesses, and other community stakeholders
Ability to communicate information to educate the community about the Town's services, policies, ordinances, regulations, and administrative processes
Ability to implement clear and consistent designs, formatting, and language throughout all Town forms, applications, letters, memos, reports, etc
Ability to promote public projects, department services, programs, initiatives, and accomplishments
Ability to respond quickly during times of crisis and emergencies
Ability to develop/direct multi-media presentations and collateral
Ability to act as the Town's primary contact for the news media and public
Ability to manage and implement the Town's Strategic Communications Plan
Ability to collect and analyze data to evaluate the effectiveness of different communications mediums and marketing initiatives
Ability to maintain and update the Town's website and social media platforms
Ability to serve as a resource to staff and elected officials regarding the Town's communication plan
Ability to work with departments to plan, organize, coordinate, publicize and implement community events
Ability to collaborate with staff to craft, write and edit copy for press releases, social media, and website postings
Ability to conceptualize and implement community engagement programs
Ability to continuously evaluate and enhance external communications
Benefits
PPO & HDHP medical insurance
Dental and vision insurance
Paid life insurance
Vacation
12 sick days
11 holidays
12 injury days
2 PTO days
Longevity pay
EAP
Indiana Public Retirement System or Town contribution to a deferred compensation plan
457 plan
Park discounts including pool and golf memberships
Professional development
Company
Town of Munster, Indiana
The Town of Munster is a bedroom community of approximately 23,000 residents located in North Township, Lake County, Indiana, United States, resting in the Chicago metropolitan area.
Founded in 1906
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase