Jobs via Dice ยท 2 hours ago
M365 Administrator - ONSITE (CURRENT TX Resident)
Austin, TX
Full-time
Onsite
Mid LevelDice is the leading career destination for tech experts, and they are seeking an M365 Administrator to provide user support and manage M365 services. The role involves troubleshooting issues, analyzing reports, managing security policies, and collaborating with business units to enhance productivity.
Computer Software
Responsibilities
Issue resolution and support for all M365 services
Troubleshoot system issues, and knowledgeable utilizing Office 365 tools
Escalation point, for complex technical issues unresolved by Service Desk
Analyze usage, performance, and audit reports to identify trends and potential problems
Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution
Familiarity with Active Directory; Entra ID; PowerShell; etc
Manage and maintain M365 security policies and compliance requirements
Create and maintain documentation related to M365 services, policies, procedures, and system configurations
Participate in planning and implementation of IT projects related to M365 services
Work with business units to gather requirements and implement solutions that improve productivity
Administer Microsoft 365 service offerings, ensuring email, collaboration tools, and productivity software function effectively
Automation solutions, powered by scripting languages like PowerShell, streamline repetitive tasks. Comprehensive documentation of configurations, processes, and best practices is maintained
Qualification
Required
Experience administering M365 environments in a large organization
Experience with Microsoft 365 tools including Power Automate, Power Apps, Teams, and OneDrive
Experience implementing governance and compliance policies in a public sector or regulated environment
Troubleshooting, communication, problem-solving, security best practices, understanding M365 services (Exchange, Teams, SharePoint, OneDrive, Viva)
Excellent analytical and problem-solving skills
Strong communication and stakeholder management abilities
Ability to create technical documentation and deliver user training
Strong collaboration skills and experience working with cross-functional IT teams
Preferred
Experience with SAM tools (e.g., Snow, Flexera, ServiceNow)
Knowledge of Microsoft 365 and Azure licensing models
Familiarity with compliance frameworks and audit processes
Company
Jobs via Dice
Welcome to Jobs via Dice, the go-to destination for discovering the tech jobs you want.
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase