Archer Integrated Risk Management · 2 months ago
Federal Account Manager - Remote Washington DC
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expArcher Integrated Risk Management is a leading provider of integrated risk management solutions. As the Federal Account Manager, you will be responsible for retaining and growing Archer’s existing Federal customer base, focusing on strengthening client relationships and driving renewals while ensuring customer satisfaction and long-term success.
ComplianceConsultingEnterprise SoftwareInformation TechnologyIT ManagementRisk ManagementSaaSSoftware
No H1B
Responsibilities
Own a portfolio of existing Federal customers and serve as the primary point of contact for all account activity, renewals, and expansion opportunities
Develop and execute strategic account plans focused on retention, expansion, and long-term partnership growth
Build and maintain strong relationships with senior decision-makers, key influencers, and operational contacts within each account
Collaborate with internal stakeholders to align customer needs with product strategy, service delivery, and roadmap planning
Identify upsell and cross-sell opportunities across Archer’s product portfolio and coordinate with solution specialists as needed
Drive contract renewals, pricing discussions, and customer negotiations to achieve or exceed retention and growth goals
Monitor account health, proactively address risks to renewal, and champion customer success internally
Review and analyze account performance, market trends, and customer feedback to identify areas for improvement and value creation
Participate in Strategic Account Engagements and Client Advisory Boards to represent the voice of the customer
Partner closely with Customer Success and Technical teams to ensure a seamless customer experience from onboarding through renewal
Other duties as assigned
Qualification
Required
8+ years of enterprise or federal account management experience, with a strong record of driving renewals and expansion within existing customers
Deep understanding of the cybersecurity, risk management, and GRC landscape within the Federal U.S. market
Proven success managing complex accounts with multiple stakeholders and long-term relationships
Excellent written and verbal communication skills with the ability to engage and influence senior executives
Demonstrated ability to build trusted, consultative relationships and translate customer needs into business outcomes
Strong technical acumen with the ability to communicate complex solutions in business terms
Experience with federal procurement, renewals, and contract management
Ability to travel within the U.S. region as required
Company
Archer Integrated Risk Management
For more than 20 years, Archer has pioneered holistic integrated risk management solutions that empower enterprise organizations to more effectively manage risk, ensure compliance, and address emerging challenges.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$24MKey Investors
Bain Capital Ventures
2023-04-13Acquired
2012-05-28Series Unknown· $24M
Leadership Team
Jeffrey Longoria
Chief Commercial Officer (CCO)
Recent News
2025-10-02
2025-10-02
Company data provided by crunchbase