MCI · 2 months ago
Product Engineer (Design + Full-Stack)
MCI is one of the fastest-growing tech-enabled business services companies in the USA, specializing in customer experience and business process outsourcing solutions. They are seeking a Product Engineer who will design intuitive user experiences and build full-stack systems to enhance the hiring process and user satisfaction.
Business Information Systems
Responsibilities
Own features from concept to production: research, UX design, prototyping, and full‑stack delivery
Design user flows, wireframes, and reusable component systems for web and mobile
Build responsive front‑end experiences with React, Next.js, or Vue
Develop scalable back‑end logic, APIs, and databases using Node.js, Python, and SQL
Maintain and evolve our design system and component library
Simplify complex hiring workflows into frictionless user experiences
Validate ideas through user interviews, feedback loops, and rapid iteration
Collaborate with product, engineering, UX, operations, and HR teams
Ensure performance, accessibility, and security across the stack
Use analytics, funnel metrics, and A/B testing to guide product decisions
Marketplace workflows: job posting, onboarding, worker profiles, matching/search
Employer dashboards: candidate management, reporting, performance insights
Worker experience: scheduling, availability, shift management, messaging
Integrations: ATS, HRIS, CRM, identity verification, payroll, communication tools
Design system ownership: patterns, typography, interactions, components
Qualification
Required
Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent experience
4+ years in product engineering, full‑stack engineering, UX engineering, or hybrid roles
Strong portfolio showcasing UX/UI work and shipped production features
Proficiency in modern front‑end frameworks (React, Next.js, Vue)
Experience with back‑end frameworks (Node.js, Express, Python, or similar)
Thorough understanding of databases, cloud environments, and API design
Ability to translate product requirements into strong design and technical solutions
Experience in fast‑paced or early‑stage product environments
Preferred
Experience with labor marketplaces, gig/shift platforms, or HR tech
Familiarity with scheduling engines, matching algorithms, or identity verification workflows
Exposure to real‑time systems (WebSockets) or event‑driven architecture
Background in design systems, component libraries, or motion design
Experience integrating with ATS, HRIS, payroll, or communication tools
Benefits
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Company
MCI
MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide.
Funding
Current Stage
Late StageTotal Funding
$4.16M2018-04-09Series Unknown· $4.16M
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