Scheels · 10 hours ago
Receptionist
Eau Claire, WI
Full-time
Onsite
New Grad, Entry Level
0+ years expScheels is a leader in the sporting goods industry, committed to providing the best customer experience in the USA. They are seeking a Receptionist who will be responsible for answering calls, assisting customers, and performing general office duties while maintaining a professional demeanor.
E-CommerceFitnessRetailSporting GoodsSports
Responsibilities
Answer all incoming calls in a friendly, professional and pleasant disposition
Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance
Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individual/department, updating phone lists and assisting other office positions as needed
Create daily pocket schedules, make signs for all shops, order supplies and keep stocked at all times
Assist in various projects for members of the Leadership team as needed
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Demonstrate multitasking, organization, attention to detail, and problem solving skills
Experience in Microsoft Office programs such as Word, Publisher, and Excel
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
Excellent written and verbal communication skills
Ability to complete basic mathematical equations
Ability to deal with problems involving several concrete variables in standardized situations
Qualification
Required
Answer all incoming calls in a friendly, professional and pleasant disposition
Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance
Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individual/department, updating phone lists and assisting other office positions as needed
Create daily pocket schedules, make signs for all shops, order supplies and keep stocked at all times
Assist in various projects for members of the Leadership team as needed
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Demonstrate multitasking, organization, attention to detail, and problem solving skills
Experience in Microsoft Office programs such as Word, Publisher, and Excel
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
Excellent written and verbal communication skills
Ability to complete basic mathematical equations
Ability to deal with problems involving several concrete variables in standardized situations
Customer Service Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine 'Thank you'
Culture Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency Demonstrate pride and ownership of their work while meeting expected deadlines
The ideal candidate will have an associates degree (AA/AS) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation
Sedentary work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body
Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time
Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury
Company
Scheels
Scheels is a web-shop of sport and outdoor clothes, shoes and accessories.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Brandon Scheel
Store Leader/Partner
JC Joyce
Store Leader/Partner
Recent News
2025-10-15
2025-10-10
Company data provided by crunchbase