Schwazze · 15 hours ago
Receptionist
Glendale, CO
Part-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrSchwazze is a purpose-driven cannabis operator focused on creating exceptional customer experiences. The Front Desk Receptionist is responsible for greeting customers, checking IDs, organizing customer queues, answering phone calls, and maintaining a clean and professional appearance.
CannabisConsulting
Responsibilities
Greeting customers in a friendly manner
Compliantly checking IDs in accordance with MED laws and regulations
Scanning customers into the POS system
Organizing customer queues
Signing in visitors to the guest log
Communicating product assortment to consumers
Upholding Schwazze SOPs
Maintaining cleanliness of the lobby and front of the store area
Answering phone calls in a professional and courteous manner
Directing calls to appropriate members of the retail team if needed
Maintains familiarity with IDs from all over the country and can recognize fraudulent ID cards
Scans IDs into the POS system and confirms that the information on the ID matches the information on the scanner
Upholds MED laws and regulations surrounding what constitutes a valid form of ID
Upholds company SOPs on ID checking
Refuses entry to customers that do not have a valid form of ID, or who are underage
Pays close attention to the arrival of customers to ensure that customers are seen in the order that they arrive
Directs online ordering customers to the online ordering check out to avoid long wait-times
Organize queues in the safest and most efficient way possible to avoid overcrowding or parking lot disruptions
Takes orders over the phone and communicates orders with the retail team
Answers customer questions quickly and courteously
Directs customer calls to appropriate team members if needed
Directs vendor calls to the retail management team as directed
Utilizes the Visitor Log to compliantly check in visitors to limited access areas such as vendors or inspectors
Verifies with management before admitting visitors into the building
Provides visitors with company visitor badges
Maintains company-wide customer service standards and works to provide top-notch customer service with every interaction
Answers phone calls in a friendly and professional manner
Answers emails in a friendly and professional manner
Acts as the face of the company and creates long-lasting customer relationships
Ensures that all customers are aware of our Loyalty program
Ability to sign up customers quickly and accurately while explaining the features and benefits of Higher Rewards
Additional duties may be required as needed to support overall operations
Qualification
Required
High school diploma or equivalent preferred
Must be at least 21 years of age
Ability to obtain and maintain an active Colo MED badge in the state of Colorado
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Reliable, punctual, and possesses a strong work ethic
Ability to lift 25 lbs. or more multiple times per day
Preferred
Previous experience in a retail or customer service role is preferred
Knowledge of cannabis and its products is a plus
Benefits
EAP Programs
Employee Discount at all Schwazze Retail locations
Company
Schwazze
Schwazze provides consulting services for cannabis growing technologies and methodologies.
Founded in 2012
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$110MKey Investors
Dye Capital & Company
2021-12-03Post Ipo Debt· $95M
2019-06-06Post Ipo Equity· $14M
2017-09-12Post Ipo Equity· $1M
Leadership Team
Forrest Hoffmaster
Interim CEO
Recent News
MarketScreener
2025-12-22
2025-12-19
Company data provided by crunchbase