AssetWatch® · 13 hours ago
Product Manager, Operations
United States
Full-time
Remote
Mid Level
3+ years expAssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience. As a Product Manager, Operations, you will play a critical role in scaling internal operational systems and internal-facing product experiences, working cross-functionally to build tools that empower various teams.
Big DataIndustrial AutomationInternet of ThingsMachine LearningPredictive Analytics
Responsibilities
Contribute to the development of the product roadmap software experiences tied to operations and condition monitoring analysis, helping to prioritize features, make trade-offs, and align with business objectives
Align software requirements with hardware development milestones and go-to-market strategies
Translate operational needs into scalable tools and workflows that improve productivity, reduce risk, and streamline operational processes
Partner with services and operations teams plus and engineering teams to define and deliver high-impact software features
Support the setup and optimization of product analytics infrastructure (e.g., Pendo, dashboards) to enable data-informed product decisions
Define and track KPIs for internal tools (efficiency, adoption, impact on Ops, CS, CMEs)
Lead prioritization, backlog grooming, and sprint planning across multiple internal-facing product surfaces
Maintain close feedback loops with internal and external stakeholders across Hardware Product Management, Design, Project Management, Data Science, Support, Customer Success, Condition Monitoring, Field Services, and Engineering teams plus customer users
Help build repeatable systems for operational excellence across the product org
Assist in designing minimum viable product (MVP) experiments and quickly iterate based on stakeholder feedback to achieve measurable product-market fit
Help maintain a customer-focused approach by leveraging data, Voice of Customer (VoC), and market research
Stay informed about market trends, competitor activities, and best practices to identify new opportunities for product development
Contribute to the delivery of intuitive and effective user experiences that address key use cases for internal and external users
Qualification
Required
Bachelor's degree in a technical field or equivalent experience preferred
3–5 years of experience in product management or internal systems/platform product roles
Experience building internal-facing tools or platform capabilities within a SaaS or operationally complex company
Excellent cross-functional collaboration skills, especially with technical, support, project management, supply chain and ops teams
Strong track record of successfully launching software that interacts with physical devices
Deep understanding of the software lifecycle as it relates to enabling operations teams such as delivery, customer success, scheduling, field coordination, and vibration analysis
Ability to manage competing priorities, navigate ambiguity, and drive clarity in a dynamic startup environment
Strong systems thinking and process improvement mindset
Excellent verbal and written communication skills, with the ability to present ideas clearly to diverse audiences
Analytical mindset with the ability to interpret data and make informed product decisions
Self-motivated, adaptable, and eager to learn in a dynamic and fast-paced environment
Preferred
Startup experience
Experience with Product Analytics (Pendo) and Data Visualization (QuickSight)
Background in enabling customer success or condition monitoring engineers
Familiarity with vibration analysis and IoT
Benefits
Competitive compensation package including stock options
Flexible work schedule
Comprehensive benefits including retirement plan match
Opportunity to make a real impact every day
Work with a dynamic and growing team
Unlimited PTO
Company
AssetWatch®
Predictive Maintenance Simplified.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$166.14MKey Investors
Viking Global InvestorsWellington ManagementG2 Venture Partners
2025-04-30Series C· $75M
2024-02-21Series B· $38M
2022-06-27Series A· $9M
Leadership Team
Will Zell
Co-Founder & Executive Chairman
Recent News
2025-07-04
2025-05-02
Company data provided by crunchbase