Protection Strategies Incorporated · 1 week ago
Personnel Security Assistant - Help Desk
Springfield, VA
Full-time
Hybrid
Mid Level
3+ years expProtection Strategies, Inc. (PSI) is a Service-Disabled Veteran-Owned Small Business providing security solutions and personnel security expertise to the U.S. Government. The Personnel Security Assistant / Help Desk Support role provides customer service and administrative support for personnel security case processing, ensuring the completeness and accuracy of investigative forms and assisting applicants with e-QIP requests.
ComputerInformation TechnologyRisk Management
Responsibilities
Receive telephone calls and respond to incoming email messages submitted through the Customer Service web address
Review e-QIP requests online and provide technical assistance to applicants
Prepare, submit, monitor, and update computer tracking systems concerning appropriate case material
Coordinate follow-up communication with requesting or investigating offices to resolve information gaps
Perform additional duties as assigned
Qualification
Required
Minimum of three (3) years of directly related experience performing administrative support in personnel security functions such as e-QIP/eAPP, SF-85, and SF-86, including reviewing investigative forms
Proficiency in Microsoft Office applications including Word, Access, Excel, and PowerPoint
Strong written and verbal communication skills commensurate with the position
Benefits
Medical
Dental
Vision
Telemedicine
401(k) Retirement Plan
Tuition Assistance
Wellness Programs
Employee Assistance Programs
GoodRx
Commuter Benefits
Disability Products
Flexible Spending Accounts (HSA/HRA)
Company
Protection Strategies Incorporated
PSI is a Service Disabled Veteran Owned Small Business (SDVOSB) that engages industry recognized professionals worldwide to provide comprehensive security solutions and personnel security expertise to the U.S.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase