Account Manager jobs in United States
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Starbridge · 1 week ago

Account Manager

Starbridge is a company focused on public-private partnerships in the State, Local, and Education market. They are seeking an Account Manager to drive revenue retention, manage executive relationships, and ensure customer success while contributing to the growth of their B2B SaaS business.

Artificial Intelligence (AI)Business IntelligenceEducationGovernmentInfrastructure

Responsibilities

Own our revenue retention: Drive renewals, expansions, and upsells across our entire customer base with net revenue retention as your north star KPI
Lead executive relationships: Serve as the day-to-day strategic partner for enterprise clients, building trust and alignment at the C-suite level
Conduct quarterly business reviews: Facilitate strategic sessions that align customer objectives with Starbridge’s platform capabilities and roadmap
Partner cross-functionally: Work closely with Customer Success Managers to ensure seamless customer experiences and identify growth opportunities
Drive strategic alignment: Ensure our customers’ go-to-market strategies are optimally supported by Starbridge’s evolving platform

Qualification

Account ManagementCustomer Success ManagementExecutive PresenceB2B SaaS ExperienceAI KnowledgeStrategic DiscussionsBuilding ProcessesGovernment ExperienceEducation Sector ExperiencePublic Sector Sales

Required

Have proven CSM or Account Management success: You've owned renewals and upsells in previous roles, ideally at a B2B SaaS company, with a track record of exceeding NRR targets
Command executive presence: You can walk into a room of senior executives and lead strategic discussions with confidence and credibility
Are fascinated by AI's GTM impact: You understand how artificial intelligence is transforming sales and marketing, and you're excited to be part of that evolution
Thrive in ambiguity: As a founding hire, you're comfortable building processes from the ground up and wearing multiple hats

Preferred

Have relevant market experience: Bonus points for experience in government, education, or public sector sales

Benefits

Competitive salary + early-stage equity
Company provided Lunch in office everyday
Complimentary gym (Chelsea Piers Fitness) membership
Unlimited PTO
Regular offsites (NYC + global locations)

Company

Starbridge

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Starbridge provides a go-to-market intelligence platform designed for companies that sell to government and educational institutions.

Funding

Current Stage
Early Stage
Total Funding
$52M
Key Investors
Craft VenturesOwl Ventures
2025-10-21Series A· $42M
2025-02-03Seed· $10M

Leadership Team

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Justin Wenig
Founder & CEO
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Matt Stinson
Chief Revenue Officer
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Company data provided by crunchbase