Starbridge · 1 week ago
Account Manager
Starbridge is a company focused on public-private partnerships in the State, Local, and Education market. They are seeking an Account Manager to drive revenue retention, manage executive relationships, and ensure customer success while contributing to the growth of their B2B SaaS business.
Artificial Intelligence (AI)Business IntelligenceEducationGovernmentInfrastructure
Responsibilities
Own our revenue retention: Drive renewals, expansions, and upsells across our entire customer base with net revenue retention as your north star KPI
Lead executive relationships: Serve as the day-to-day strategic partner for enterprise clients, building trust and alignment at the C-suite level
Conduct quarterly business reviews: Facilitate strategic sessions that align customer objectives with Starbridge’s platform capabilities and roadmap
Partner cross-functionally: Work closely with Customer Success Managers to ensure seamless customer experiences and identify growth opportunities
Drive strategic alignment: Ensure our customers’ go-to-market strategies are optimally supported by Starbridge’s evolving platform
Qualification
Required
Have proven CSM or Account Management success: You've owned renewals and upsells in previous roles, ideally at a B2B SaaS company, with a track record of exceeding NRR targets
Command executive presence: You can walk into a room of senior executives and lead strategic discussions with confidence and credibility
Are fascinated by AI's GTM impact: You understand how artificial intelligence is transforming sales and marketing, and you're excited to be part of that evolution
Thrive in ambiguity: As a founding hire, you're comfortable building processes from the ground up and wearing multiple hats
Preferred
Have relevant market experience: Bonus points for experience in government, education, or public sector sales
Benefits
Competitive salary + early-stage equity
Company provided Lunch in office everyday
Complimentary gym (Chelsea Piers Fitness) membership
Unlimited PTO
Regular offsites (NYC + global locations)
Company
Starbridge
Starbridge provides a go-to-market intelligence platform designed for companies that sell to government and educational institutions.
Funding
Current Stage
Early StageTotal Funding
$52MKey Investors
Craft VenturesOwl Ventures
2025-10-21Series A· $42M
2025-02-03Seed· $10M
Recent News
alleywatch.com
2025-10-28
Government Technology US
2025-10-25
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